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British Gas Complaints
Matty36
Posts: 182 Forumite
***Sorry posted this in wrong section, wasnt paying attention. Can someone move it please***
How long do British Gas usually take to respond to complaints? I put 2 complaints in 26 days ago through resolver and still yet to hear anything.
To keep it short, the 2 complaints were about British Gas sending the wrong meter reads to mothers previous supplier and the other about a bill that should not exist, that after 4 months are still trying to hound my mother for.
What a shower
How long do British Gas usually take to respond to complaints? I put 2 complaints in 26 days ago through resolver and still yet to hear anything.
To keep it short, the 2 complaints were about British Gas sending the wrong meter reads to mothers previous supplier and the other about a bill that should not exist, that after 4 months are still trying to hound my mother for.
What a shower
0
Comments
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Complaints via Resolver have been known to not be passed on. Complain directly to BG. You've added an extra layer of bureaucracy.0
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