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Good result!

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I had, and defaulted on two Aqua credit cards, and made a claim for irresponsible lending.

They have upheld my complaint, and are refunding £502 in interest and removing the default from my account :)
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  • MovingForwards
    MovingForwards Posts: 17,149 Forumite
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    Congratulations!
    Mortgage started 2020, aiming to clear 31/12/2029.
  • Kitten868
    Kitten868 Posts: 1,785 Forumite
    Sixth Anniversary 1,000 Posts
    Woo hoo great news!
    Loan 1 £5200/£8000
    Loan 2 £300/£5800
    Total £5500/£13800
  • EssexHebridean
    EssexHebridean Posts: 24,424 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Good work!
    🎉 MORTGAGE FREE (First time!) 30/09/2016 🎉 And now we go again…New mortgage taken 01/09/23 🏡
    Balance as at 01/09/23 = £115,000.00 Balance as at 31/12/23 = £112,000.00
    Balance as at 31/08/24 = £105,400.00 Balance as at 31/12/24 = £102,500.00
    £100k barrier broken 1/4/25
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  • RecentPost
    RecentPost Posts: 72 Forumite
    10 Posts First Anniversary
    Great news! How did you go about this?
  • I used resolver. I’d applied for a card, not had any response, applied again 10 days later and ended up receiving two.

    They admitted they’d been irresponsible lenders.

    Took 8 weeks for a response, but well worth it.
  • I know this is a good result for you but weren't you also irresponsible? I'm assuming you are an intelligent adult and not lacking capacity? The cost of this will have to be passed on somewhere.
  • Missu wrote: »
    I know this is a good result for you but weren't you also irresponsible? I'm assuming you are an intelligent adult and not lacking capacity? The cost of this will have to be passed on somewhere.

    There's always one who has to the lecturer.

    Well done OP!
    Savings as of April 2023 Savings account - £26460.50(14474.88)Current account - £2140.24(4576.79)Total - £28600.74(19051.67) £1010 (£65pm CS/BS) £250 CS/BS/JS
  • There's always one who has to the lecturer.

    Well done OP!

    I know - it's terrible - telling the truth these days gets you nothing but trouble.

    OP applied for a card, was impatient and didn't follow it up correctly, then applied for a second card, received 2 cards, didn't think to cancel one and went on a spending spree with both cards.

    I totally see how Aqua are at fault here..... :rotfl:
  • RecentPost
    RecentPost Posts: 72 Forumite
    10 Posts First Anniversary
    I used resolver. I’d applied for a card, not had any response, applied again 10 days later and ended up receiving two.

    They admitted they’d been irresponsible lenders.

    Took 8 weeks for a response, but well worth it.

    I have wrote to them a couple of times about how my credit limit was going up so fast - I will give resolver a try :j thank you!
  • RecentPost wrote: »
    I have wrote to them a couple of times about how my credit limit was going up so fast - I will give resolver a try :j thank you!

    You don't have to accept the higher limits - you can decline them.

    Again this is no fault of Aqua's
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