Am I expecting too much from LPS?

Stanislaw

Got a tricky one in terms of 'fairness'.

I've received a fine from LPS for parking with no ticket, camera in and out got my reg plate. When I appealed with them because I knew I had definitely paid cash for a ticket, they replied to say no ticket had been purchased with my reg plate or a similar reg plate.

Impending doom then shot through me as I recalled on that particular day I had pressed 'GO' too soon on the machine and had a ticket with an 'O' on it rather than my reg number. I thought no more of it assuming it would be a parking warden checking, and I had a ticket.

I emailed LPS back to say I recalled failing to put a reg plate in BUT my mum, who was also parking, had also purchased a ticket. I provided my mums reg plate and told them that they would have an odd reg plate ticket purchase either directly before, or directly after her reg plate. They replied with a standard response of 'no ticket purchased with your reg plate or similar' and have closed my appeal and referred me to POPLA if I am unhappy with the appeal outcome.

They are clearly pulling a fast one, I paid, I know I paid, but I did fail to keep my end of the contract by putting the wrong reg plate in. Do I have a leg to stand on? Shall I just give up and pay the £100 :-(

KeithP

You paid... you know you paid... why on earth are you considering parting with £100?

Read this thread started a few hours ago:

forums.moneysavingexpert.com/showthread.php?t=6011470

Redx

LPS accepted the money and issued the ticket on the day, so although a driver is considered to have broken the rules for parking by not keying in correctly, the driver has not bilked them for the money

the counter argument is that the machine should only accept number plates that have entered the car park, and no other plates

these systems are set up to fail and user error is one sc@m they use

email a SAR to their DPO for the PDT records at the time of the ticket with the O entry

then start drafting a popla appeal, see post #3 of the NEWBIES thread for help on this

Stanislaw

Thank you, thank you. I've won an appeal previously so will go for it again.

Just one last thing, have I screwed myself over by saying I was the driver??

I followed the newbie advice to the letter on a previous occasion and won but I was stupid this time and thought my genuine reasoning would suffice.....idiotic.

Redx

depends if the PPC has adhered to POFA or failed POFA


if they adhered to POFA, then admitting you were driving is not a problem because as keeper and driver they had a case anyway


its when the PPC has failed POFA that admitting you were driving reduces the legal arguments against them


construct a driver popla appeal, by excluding POFA from it

The_Deep

I've received a fine from LPS for parking with no ticket,

No, you have receive an invoice for allegedly not paying. Let them take you to court and see whom the judge agrees. OTBOP it is likely to be you.

Nine times out of ten these tickets are scams so complain to your MP.

Parliament is well aware of the MO of these private parking companies, and on 15th March 2019 a Bill was enacted to curb the excesses of these shysters. Codes of Practice are being drawn up, an independent appeals service will be set up, and access to the DVLA's date base more rigorously policed, persistent offenders denied access to the DVLA database and unable to operate.

Hopefully life will become impossible for the worst of these scammers, but until this is done you should still complain to your MP, citing the new legislation.

http://www.legislation.gov.uk/ukpga/2019/8/contents/enacted

Just as the clampers were finally closed down, so hopefully will many of these Private Parking Companies.

Coupon-mad

NEVER EVER think that a private parking firm will be reasonable. People like that are incapable of fairness, so always appeal as keeper.

Do I have a leg to stand on?

In court, certainly. Here's a typical court win about a wrong VRN:

https://forums.moneysavingexpert.com/discussion/5775276/excel-parking-county-court-letter

Which LPS ''Local'' or ''London'' as the first word?