How yrs is magsafe2 guarantee at Johns Lewis?

loulou41

Son bought a magsafe 2 at John Lewis. He is not sure whether the guarantee is for 1 or 2 yrs.? One shop assistant told him 1 yr in that case he thought better buy it at Apple. He went back to JL again as it was £5 cheaper and was told the guarantee is 2 yrs. Conflicting info. Thanks

Neil_Jones

Apple provide one year on these chargers if you buy direct.
If John Lewis want to provide two years warranty, that's up to them.

Statutory wise there is no minimum period but if if a fault develops in the first six months it is decreed to have been there from the off, however EU law dictates that (as things stand) you may have up to six years.

System

Neil_Jones wrote: »

Statutory wise there is no minimum period but if if a fault develops in the first six months it is decreed to have been there from the off, however EU law dictates that (as things stand) you may have up to six years.

Not quite. EU directive 1999/44/EC states that the goods have to be in conformity with the contract for a minimum period of two years after the delivery of the goods. UK Consumer Rights Act which superseded the Sale of Goods Act givens you up to 6 years on certain items like white goods but only 6 months on others.

In the UK you can currently choose whether you want to pursue a claim under UK law or the EU directive, whichever you think gives you the greater rights.

DoaM

Tarambor wrote: »

Not quite. EU directive 1999/44/EC states that the goods have to be in conformity with the contract for a minimum period of two years after the delivery of the goods. UK Consumer Rights Act which superseded the Sale of Goods Act givens you up to 6 years on certain items like white goods but only 6 months on others.

In the UK you can currently choose whether you want to pursue a claim under UK law or the EU directive, whichever you think gives you the greater rights.

Not quite ... the 6 years period comes from the Limitations Act. That's why it is 6 years from purchase in E+W (not sure about NI), and 5 years from discovery in Scotland.