Section 75 HELP

callum_a19

Hi all. We have had a new bathroom fitted and due to Section 75 protection we paid the company doing the work a £1000 deposit via our Credit Card.

Its fair to say that the company that fitted the bathroom should be on cowboy builders as they have done a terrible job. Tiling looks terrible, the pipes that were supposed to be replaced with new weren't and the sink waste was ran into the waste pipe of the bath with no drop in the pipes meaning the sink water was coming back up through the bath.. that is just the start of the nightmare but we are looking for some help dealing with a section 75 claim.

Since the work was so poor we have had to get another bathroom fitter to rip out the bathroom and start again. We have had to buy a whole new set of tiles and also a new vanity unit and bath. We have also had to move out of our house and into the in laws as we cant use the bathroom.

We have been out of our house for 91 days in total now and have had to travel an extra 26 miles a day to work and back for both myself and wife and also our daughter.

:sad:My question to you all is can we claim for all of this extra expense.. This is another 1690 miles at least that we have had to pay for. Also we've had to buy another bathroom suite as well as a new full set of tiles.:sad:

Has anyone been in this situation before and could you help please....??

eskbanker

This isn't anything to do with stoozing and so should be on the main credit card board (perhaps admins will move it?).

In terms of the issue, how far did you pursue the original fitter and the credit card company before starting again with someone else? Card companies will typically be seeking independent expert opinion about issues such as workmanship when claiming, so have you assembled a dossier of clear evidence to present to your card company about what the issues were and how they could/should be resolved? How far has the claim got to so far?