We’d like to remind Forumites to please avoid political debate on the Forum.

This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.

PLEASE READ BEFORE POSTING: Hello Forumites! In order to help keep the Forum a useful, safe and friendly place for our users, discussions around non-MoneySaving matters are not permitted per the Forum rules. While we understand that mentioning house prices may sometimes be relevant to a user's specific MoneySaving situation, we ask that you please avoid veering into broad, general debates about the market, the economy and politics, as these can unfortunately lead to abusive or hateful behaviour. Threads that are found to have derailed into wider discussions may be removed. Users who repeatedly disregard this may have their Forum account banned. Please also avoid posting personally identifiable information, including links to your own online property listing which may reveal your address. Thank you for your understanding.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
The Forum now has a brand new text editor, adding a bunch of handy features to use when creating posts. Read more in our how-to guide

Deposit Dispute

I am currently in a dispute with my old landlord over deductions from my deposit. Deposit was £2250 and he has claimed £1940

To try and keep it short, he has made 34 different claims in a spreadsheet sent via email to myself and the other tenants, but when he has submit these to the DPS he has submitted 5 large claims as opposed to 34 small ones like in the spreadsheet. About 30 of these claims were present in the check in inventory which was creates the day we moved into the property. This was pointed out to him but he won't listen. I'd say 1 claim is fair and we have agreed to that deduction and the other 3 we wanted to negotiate the deduction as it was way over priced (he wanted £150 for a plug). Due to him multiplying all the claims together including ones we have agreed on we have had to reject all of them, hence the dispute.

Anyway, we have submitted his spreadsheet with our replys, the check in inventory and the check out inventory to the DPS as evidence.

Now say he has submitted 10 small claims together (from the spreadsheet) which comes to 1 big claim of £1000 and we can prove 9 of these are false. Would the DPS give us the £1000 back or would they still deduct what they think would be suitable for the remaining small claim? And if so, is this negotiated or would the DPS just decide what the decudtion should be and we get what we're given?

Comments

  • [Deleted User]
    [Deleted User] Posts: 7,323 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    If any of the items are found to be caused by the tenant action and not to be fair wear and tear or already present when you moved in, the deposit protection scheme will decide what is an appropriate amount of compensation. There is no negotiation once a decision is made. #

    Your evidence should include a list of which items claimed for, were already present on the check in report, or emails about the claims notifying the LL that there were problems that needed repair.

    I hope this helps.
  • G_M
    G_M Posts: 51,977 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Combo Breaker
    They will look at what he has actually claimed (be that 34 small items or 5 large ones). They will also look at the evidence he submits (eg check-in, check-out reports, contractors qgotations for each item etc).


    Then they will look at whatever evidence you submit.


    They will then decide which items, if any, are valid claims by the landlord, and whether the amount claimed for eachof those is reasonable.


    * Deposits: payment, protection and return
  • IMC2
    IMC2 Posts: 18 Forumite
    Sixth Anniversary 10 Posts
    If he doesn't have contractor quotes would that go in our favour? Most repairs in the property have been botch jobs i.e. curtain rails, toilet roll holders drilled in with no rawl plugs causing cracks on the plaster board. Holes in walls replastered but never smoothed over or painted etc. All these botch Job were highlighted in the check-in report with photos and we did highlight some of this in our evidence.
  • Hammath
    Hammath Posts: 20 Forumite
    My landlord done the same and when the assessor looked at it all he broke down each part individually. So individual amounts that made up the total claim. Eg if the landlord claims £100 for 3 broken items and the assessor agrees that 1 is the fault of the tenant, they dismiss the other 2 and also only give a reasonable value for the other.

    My landlord claimed £250 for new kitchen worktop due to a chip about the size of a 20p. I gave evidence that this was present at check in and the assessor said that wear and tear could have made it slightly worse, so awarded £20.

    I found them very fair and reasonable.
  • mimiduck
    mimiduck Posts: 194 Forumite
    Just to let you know as well when submitting a claim online the deposit scheme will not let anyone do 30 odd claims, they will each be categorized which is probably why the LL has submitted 5. But all and all as others have said make sure you have inventory to explain what you need and provide your necessary evidence.
This discussion has been closed.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 354.4K Banking & Borrowing
  • 254.4K Reduce Debt & Boost Income
  • 455.4K Spending & Discounts
  • 247.3K Work, Benefits & Business
  • 604K Mortgages, Homes & Bills
  • 178.4K Life & Family
  • 261.5K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16K Discuss & Feedback
  • 37.7K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.