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Letting Agent Fees -
paye
Posts: 449 Forumite
Hi,
I Would really appreciate some advice in relation to estate agent fees.
My brother in law recently got married and were looking forward to renting out a flat together.
They saw a nice flat available so they decided to go ahead with the application.
During the application process he transferred £400 into the letting agents account, which I believe is the admin charges he had to pay.
His application got refused on the property and the letting agent are now refusing to give his money back.
When he paid the £400 he wasn't given a receipt or told that the fee was non refundable.
Are they allowed to do this? £400 is a lot of money to take.
How do I know if they were pulling a fast one to make a quick buck.
He wasn't given any paperwork either.
I'm aware from the 1st of June, agents are not allowed to charge fees but he made his application on the 7th May and wasn''t given any tenancy agreement in return.
Thanks
I Would really appreciate some advice in relation to estate agent fees.
My brother in law recently got married and were looking forward to renting out a flat together.
They saw a nice flat available so they decided to go ahead with the application.
During the application process he transferred £400 into the letting agents account, which I believe is the admin charges he had to pay.
His application got refused on the property and the letting agent are now refusing to give his money back.
When he paid the £400 he wasn't given a receipt or told that the fee was non refundable.
Are they allowed to do this? £400 is a lot of money to take.
How do I know if they were pulling a fast one to make a quick buck.
He wasn't given any paperwork either.
I'm aware from the 1st of June, agents are not allowed to charge fees but he made his application on the 7th May and wasn''t given any tenancy agreement in return.
Thanks
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SPC 593 paye:o
SPC 593 paye:o
0
Comments
-
He wasn't given a tenancy because he failed something in the checks that are carried out by the letting agent on behalf of the landlord.
The £400 was the fee for the checks to be made not admin in arranging the tenancy agreement.
If you want to find out more about this you will have to ask him what caused him to fail the financial checks.0
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