TicketMaster changes tickets day of the concert

unluck1

Hi there,
I was wondering if anybody can help.

I had purchased spice girls tickets for my girls to go see. They have been looking forward to this event for 6 months.

On the day of the event, ticket master had emailed me saying they had made a mistake on the ticket barcode and that the one that was issued was incorrect.

bearing in mind this was 3 hours before the show and I was out. My girls had already gone only to find out that they weren't allowed in.

I paid by Credit Card, have the proof that the initial tickets were incorrect. Does anyone know if I can claim this back?

I haven't approached anyone yet.

Aylesbury_Duck

I'm sure you can claim it back in the circumstances. Talk to them and see what they say.