G24 Parking Charge

splomo

Hi,

I received a £60 G24 parking charge for overstaying 10 minutes in a 90 minute parking limit.

I've appealed the charge as KEEPER using the template from the NEWBIE sticky thread.

I've now received the response below - What do I do at this point? Ignore or are there more steps? Any help is appreciated.

I did try complaining to the manager of one the businesses that uses G24 but he said he could do nothing..

Thank you for your email.

You have stated that you were not the driver of the vehicle at the date and time of the breach of the contractual terms of the car park, however you have failed to inform us who was.

Judge Ackroyd, 2008, Oldham Court, Combined Parking Solutions versus Mr Stephen Thomas, in the case where Mr Thomas claimed not to be the driver, but did not state who was, ruled that on the balance of probability he was the driver and ordered the Charge to be paid plus additional court costs.

If, at the end of the period of 28 days (beginning with the day after the date on which this correspondence is issued), you have not complied with the above, then we have the right to take recovery action against you.

The terms and conditions of the car park are displayed in prominent locations throughout the car park. Any vehicle found in contravention of these terms and conditions is subject to a Contractual Parking Charge Notice. Vehicles entering and exiting the car park are monitored and details of their registration number and time of entry/exit are recorded. Your vehicle was logged entering the car park on the 12 May 2019 at 13:54 and exiting 12 May 2019 at 15:36. Photographic evidence of the breach of contractual term is provided on your Contractual Parking Charge Notice.

We manage the car park on behalf of our client - and our client is not involved with the issue nor enforcement of our Notices to Keeper.

There are sufficient signs at the entrance to and in prominent locations throughout the car park displaying the terms and conditions. Your are welcome to revisit the site to view the signage, we advise you to adhere to the terms and conditions of parking when visit the site.
Our signage complies with the International Parking Community's Approved Operator Scheme.

As your appeal has been rejected, any further correspondence may not receive a response, the options below are still open to you.

You now have one of the following options available to you:

1. Pay the outstanding Parking Charge. Payment of your Contractual Parking Charge Notice can be made via the payment line: 0333 733 3000 or by sending a cheque or postal order to G24 Limited, PO Box 3320, Gerrards Cross, Buckinghamshire, SL9 8WT.

2. If you believe this decision is incorrect, you are entitled to appeal to The Independent Appeals Service. The Independent Appeals Service provides an Alternative Dispute Resolution scheme for disputes of this type. As you have complied with our internal appeals procedure you may use, and we will engage with, the The Independent Appeals Service Standard Appeals Service providing you lodge an appeal to them within 21 days of your first rejection.

3. If you choose to do nothing, we will seek to recover the monies owed to us via our debt recovery procedures and may proceed with Court action against you.

Customer Services
G24 Ltd

Umkomaas

No more steps unless you receive a Letter of Claim or real court papers - neither of which we have ever seen G24 issue. Come back on this thread if you [STRIKE]win The Lottery[/STRIKE] receive either.

That's about it!

splomo

Many thanks

The_Deep

If they are relying on UKCPS v Stephen Thomas, (internet forum blabber), they might struggle.

http://penaltychargenotice.co.uk/private-land-enforcement/court-cases-private-land/court-cases-for-private-parking-tickets/


Nine times out of ten these tickets are scams so complain to your MP.

Parliament is well aware of the MO of these private parking companies, and on 15th March 2019 a Bill was enacted to curb the excesses of these shysters. Codes of Practice are being drawn up, an independent appeals service will be set up, and access to the DVLA's date base more rigorously policed, persistent offenders denied access to the DVLA database and unable to operate.

Hopefully life will become impossible for the worst of these scammers, but until this is done you should still complain to your MP, citing the new legislation.

http://www.legislation.gov.uk/ukpga/2019/8/contents/enacted

Just as the clampers were finally closed down, so hopefully will many of these Private Parking Companies.

Coupon-mad

I did try complaining to the manager of one the businesses that uses G24 but he said he could do nothing.

He lied.

We often see G24 PCNs cancelled by retailers like Wickes, Homebase, Halfords, etc.