credit card ccharge

debbieme

Hi,

just a quick answer to a question regarding credit card charges.

I taxed my vehicle on the DVA website but if you wish to use a credit card they charge an extra £2! are they allowed as there was a ban on credit and debit card surcharges which was effective across the EU from Saturday 13th January 2018
so if there was a ban on a charge why does a Government website charge an extra £2 on paying via credit card than debit card?

are the breaking their own rules?

thanks in advance
Debbie

Willing2Learn

Hi Debbie,

I believe that DVLA is only charging fees for those using a business or corporate credit card. What type of card did you use?

debbieme

no it's not a business one its a personal one. once you select the drop down for payment a select credit card it does not matter if its business or personal there is a charge!

so if they are not allowed why are the government breaking their own rules?

thanks

whitepaper

I taxed my car earlier this month online, paid using a personal credit card, and did not incur any surcharge.

Willing2Learn

debbieme wrote: »

no it's not a business one its a personal one. once you select the drop down for payment a select credit card it does not matter if its business or personal there is a charge!

Have you actually paid? Or did you terminate the transaction when the drop-down menu advised of the surcharge? Like I said, it is for business and corporate customers only. If the drop-down menu states otherwise, then it is wrong. I believe that if you went ahead with the transaction, there would be no surcharge.

If you are unsure, then I suggest you ring them and pay, using the card, over the 'phone. There will be no surcharge.

[Deleted User]

They're not breaking any laws, because they don't charge for personal credit cards.

debbieme

I stop transaction! if that's the case they do not make it very clear.

AS far as i remember it just states £2 charge on credit cards, it doses not state £2 charge on business cards

Thanks everyone

whitepaper

It even says on the V11 what cards do and do not incur a surcharge