Car finance issue

Greyrob

Hi there.

I need some help.


Over a month ago, I got a new car under a new Hire Purchase agreement, that paid the dealer £1,000 more so that it could be used to pay off the outstanding settlement figure for my old car. I had signed everything off over to the dealer and he assured me he would be paying off the outstanding debt, however I’ve had a call this morning from my old finance company stating that they have not received any payment. This dealership does not open today until 12pm so I want to know what my next steps should be. Any advice will be greatly appreciated.

Thanks.

rhino_horn

The dealer won't (or shouldn't) sell this car on to a new customer without the finance being cleared so it looks like it's an oversight.

Just call them and ask why the finance hasn't been cleared and see what they say...

foxy-stoat

Have you called the dealer at 12:01pm to sort this out?