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Car finance issue

Greyrob
Greyrob Posts: 8 Forumite
Hi there.

I need some help.


Over a month ago, I got a new car under a new Hire Purchase agreement, that paid the dealer £1,000 more so that it could be used to pay off the outstanding settlement figure for my old car. I had signed everything off over to the dealer and he assured me he would be paying off the outstanding debt, however I’ve had a call this morning from my old finance company stating that they have not received any payment. This dealership does not open today until 12pm so I want to know what my next steps should be. Any advice will be greatly appreciated.

Thanks.

Comments

  • rhino_horn
    rhino_horn Posts: 108 Forumite
    Tenth Anniversary 100 Posts
    The dealer won't (or shouldn't) sell this car on to a new customer without the finance being cleared so it looks like it's an oversight.

    Just call them and ask why the finance hasn't been cleared and see what they say...
  • foxy-stoat
    foxy-stoat Posts: 6,879 Forumite
    Eighth Anniversary 1,000 Posts Name Dropper
    Have you called the dealer at 12:01pm to sort this out?
This discussion has been closed.
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