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Sky Sky Still Charging me after Cancelation

Hi Everyone I am Asking Has This Happened to You !! I Cancelled Sky in 2015 and Got a Reminder in the Post on Friday to Get Cover for the Sky Box Dish Etc . I went onto the Sky Website and Changed my Password to Access the Account to find Out Sky are Still Charging me Despite Cancelling in 2015 , A rough Estimate of £1300 Has been taken by Sky What Chance do I have in Getting All or Some of this Money Back. Has anyone Done this and How or What Method did you Use .Any Help would be Fantastic .Cheers Francis

Comments

  • JGB1955
    JGB1955 Posts: 4,050
    Seventh Anniversary 1,000 Posts Name Dropper
    Forumite
    How on earth have you not realised that you've paid £1,300 out of your bank account?
    #2 Saving for Christmas 2024 - £1 a day challenge. £325 of £366
  • [Deleted User]
    [Deleted User] Posts: 35,382
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    Forumite
    fw750x wrote: »
    Hi Everyone I am Asking Has This Happened to You !!

    Doesn't matter if it has or not.

    Send a complaint with whatever evidence you have. However, having happily paid for 4 years, your chances are extremely slim.
  • fw750x
    fw750x Posts: 2 Newbie
    I Cannot Understand How i Missed This on my Bank Statements , Oh well i will Ring Them and see what they will Do. Not holding out much Hope even tho i Spent about an Hour Cancelling and Being through Various Different Operators in Sky. Seems Bad Customer Service As it Is Their Mistake for Not Cancelling the Service as i Asked .Cheers Francis
  • [Deleted User]
    [Deleted User] Posts: 26,612
    Eighth Anniversary 10,000 Posts Name Dropper Photogenic
    Forumite
    fw750x wrote: »
    Seems Bad Customer Service As it Is Their Mistake for Not Cancelling the Service as i Asked .
    I'd say it is your mistake alone in not checking your bank statements regularly enough.

    What other Direct Debits are you still paying without realising?
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