PAYG Sim - Distance Selling Regulations

Shoog

bris wrote: »

It's no their fault you didn't know the phone was locked, bite the bullet and stop wasting time for a tenner, you can sell it for a five to half you cost if it means that much to you.

Fault or blame is irrelevant. This post is about the right to cancel within 14 days under Consumer Contracts (Information, Cancellation & Additional Charges) Regulations 2013.

It's my choice whether I want to exercise that right. I couldn't care less whether you think it's worth it. It is to me.

sheramber

But you asked for advice and posters have given you their's.

Shoog

sheramber wrote: »

But you asked for advice and posters have given you their's.

I had to double check but this is the Consumer Rights forum. I asked for advice directly and indirectly in the context of Consumer Rights. I sincerely appreciate the advice given in that context.

[Deleted User]

Shoog wrote: »

I had to double check but this is the Consumer Rights forum. I asked for advice directly and indirectly in the context of Consumer Rights. I sincerely appreciate the advice given in that context.

If that is the case have you contacted whoever the phone is locked to and asked for the FREE unlock code? Or are you still blaming Three for all the ills of the world?

Shoog

Colin_Maybe wrote: »

If that is the case have you contacted whoever the phone is locked to and asked for the FREE unlock code? Or are you still blaming Three for all the ills of the world?

Blaming Three for all the ills of the world? Hardly. My only issue with Three is that they're being difficult about cancelling the contract of sale. From what I have read since I started this thread, the regulations say you can do this without even having to provide a reason, so issues with my phone are actually irrelevant.

The first thing I did when I found the phone was locked was to investigate getting it unlocked. O2 will indeed unlock it for free or FREE as you say (info here), however you must be an O2 customer which I was not. In that scenario I might as well just switching to O2 entirely since they offer the same PAYG rates as Three.

[Deleted User]

Shoog wrote: »

Blaming Three for all the ills of the world? Hardly. My only issue with Three is that they're being difficult about cancelling the contract of sale. From what I have read since I started this thread, the regulations say you can do this without even having to provide a reason, so issues with my phone are actually irrelevant.

The first thing I did when I found the phone was locked was to investigate getting it unlocked. O2 will indeed unlock it for free or FREE as you say (info here), however you must be an O2 customer which I was not. In that scenario I might as well just switching to O2 entirely since they offer the same PAYG rates as Three.

You seem to suffer from the selective reading virus that affects some people on here.

Shoog

Colin_Maybe wrote: »

You seem to suffer from the selective reading virus that affects some people on here.

At the risk of confirming your assertion about me... can you explain what you mean? If I've misunderstood or overlooked some information given from a consumer rights perspective, I'd be interested to hear more.

[Deleted User]

Shoog wrote: »

At the risk of confirming your assertion about me... can you explain what you mean? If I've misunderstood or overlooked some information given from a consumer rights perspective, I'd be interested to hear more.

Myself and various others have given you advice that would help you (now and in the future) but if you can't be bothered reading it even then damned if I'm going to repeat it.

I'm out

Shoog

Colin_Maybe wrote: »

Myself and various others have given you advice that would help you (now and in the future) but if you can't be bothered reading it even then damned if I'm going to repeat it.

Referring to this maybe?

Colin_Maybe wrote: »

You just call whoever the phone is locked to and they'll send you the unlock code, it's a legal requirement I think.

If you bought the phone from (say) Asda Mobile then you need to call them rather than EE (the network operator).

So it seems you're miffed because I didn't respond to you directly and you're saying I've failed to read messages. I find this ironic given that you answered a question I did not ask.

If I wanted help unlocking the phone I would not have posted in the Consumer Rights forum. I would have posted in the Mobile forum and I would have asked, "Can anyone help me unlock my phone?" or similar. I'd also already said that I don't want to use Three anymore, intend to use O2 and therefore don't need the phone unlocked.

Your advice was also incorrect, though to be fair you did disclaim it with, "I think". As mentioned above (with link) O2 will only unlock the phone if you are a customer, and I was not.

Colin_Maybe wrote: »

I'm out

:cool: