Universal Credit Closed Claim Confusion

billy_casper

Thanks for all the additional help, guys. Much appreciated.

In my defence (as per not accepting my commitments) this was the first time I didn't receive an email stating "You need to read a message in your Universal Credit journal".

I have received that message every time an agent/UC post something to my account, except this one. Question is why?

What's more, the 'Claim closed' entry came before the 'Accept your commitments message'. Okay, it was only by one minute, but this proves my claim was closed before the 'Accept your commitments' entry was even posted.

Hmm, I tried to post a screenshot of my journal, but as a new member I can't post links. Anyway, the entries go as follows:

21 May 2019 at 7:55am | Read about reduced payments (sanctions) | An agent
21 May 2019 at 7:55am | Read about reduced payments (sanctions) | An agent
21 May 2019 at 7:55am | Accept your commitments | An agent
21 May 2019 at 7:54am | Claim closed | An agent
14 May 2019 at 6:21pm | Report change of work details | Me
14 May 2019 at 6:21pm | Work and earnings - declare changes completed | Me

billy_casper

However, if a quick re-claim can be done (as has been said) should my employment come to an end for any reason, then I'm happy to let it go.