Beware Fake Talk Talk refund emails .

JJ_Egan

Watch out for these FAKE TalkTalk emails about a refund

Action Fraud has received over 100 reports this week about fake emails purporting to be from TalkTalk. The emails state that the recipient’s TalkTalk account is in credit and that they’re owed a refund. The links in the emails lead to malicious websites.

Don’t click on the links or attachments in suspicious emails, and never respond to messages that ask for your personal or financial details.

Terry98

How Talk Talk have got away with their total ineptitude looking after customers data is staggering.

Week after week new revelations come to light with another one here https://www.bbc.co.uk/news/business-48351900

We left Talk Talk years ago and are still getting calls from them saying we have a problem with our broadband. You would think they would go away when we never answer their calls any more!

Perhaps if they were made to give their customers compensation for all the inconvenience they have caused they would quickly sort this mess out.

Cornucopia

Terry98 wrote: »

How Talk Talk have got away with their total ineptitude looking after customers data is staggering.

Week after week new revelations come to light with another one here https://www.bbc.co.uk/news/business-48351900

That story is about data from the original breach in 2015 being "found" online. There isn't a new breach.

We left Talk Talk years ago and are still getting calls from them saying we have a problem with our broadband. You would think they would go away when we never answer their calls any more!

This is unlikely to be Talktalk phoning you. Some of the scams revolve around scattergun contacts with members of the Public that work on the basis that if you tell everyone you are from Talktalk (or BT etc.) that you will eventually come into contact with some of their customers.

I'd suggest never engaging with cold calls from ANY company (customer of theirs or not). If they have something important to tell you, then they should be putting that in writing, anyway.

Perhaps if they were made to give their customers compensation for all the inconvenience they have caused they would quickly sort this mess out.

They were fined £400,000 for their ineptitude.

Terry98

Cornucopia wrote: »

That story is about data from the original breach in 2015 being "found" online. There isn't a new breach. .

Yes I understand that but it is worrying that Talk Talk were still refusing to accept customers bank details were compromised up until last week as Maureen's case in the link.

Cornucopia wrote: »

They were fined £400,000 for their ineptitude.

I don't think it's enough!