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Amazon refund after fraudulent account access
Comments
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Rainbowgirl84 wrote: »Looks like 'your system' was compromised, not the banks or Amazon's?
I agree, I would go further and suggest to OP that if he has been hacked to check out other online services as well, they may well have other sites compromised like paypal or even a banking ap.I’m a Forum Ambassador and I support the Forum Team on the eBay, Auctions, Car Boot & Jumble Sales, Boost Your Income, Praise, Vents & Warnings, Overseas Holidays & Travel Planning , UK Holidays, Days Out & Entertainments boards. If you need any help on these boards, do let me know.. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.All views are my own and not the official line of MoneySavingExpert.0 -
Rainbowgirl84 wrote: »Looks like 'your system' was compromised, not the banks or Amazon's?
Yep, only one person to 'blame' here and it's not Amazon or the RBS.0 -
Exactly the same sort of thing happened to me, finally got a refund for the a gift card after contacting them via social media, bank refunded the cash purchase (Nationwide)
https://forums.moneysavingexpert.com/discussion/5991149/amazon-issue:beer:0 -
Yes, it looks like the OP should be prioritising ensuring his computer is made secure again before chasing refunds from parties which are clearly not at fault.I agree, I would go further and suggest to OP that if he has been hacked to check out other online services as well, they may well have other sites compromised like paypal or even a banking ap.0
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