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Arrangement to pay markers

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  • Dnrn84
    Dnrn84 Posts: 13 Forumite
    10 Posts First Anniversary
    I was about months in arrears at the time of making the arrangement so if I had of known I could have waited another week or two and hot a default then made the arrangement.
  • On the flip-side why wait until you were a month in arrears before contacting them?
  • Dnrn84
    Dnrn84 Posts: 13 Forumite
    10 Posts First Anniversary
    I took this to the financial ombudsman and have just had a ruling in my favour.
    Got a default backdated and £125 compensation.
    The account will now be removed from my file.
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