Avios and travel insurance

I wonder if someone can help, I have booked a hotel using 35000 avios points. My mother is in hospital and I may have to claim off travel insurance, How does it work with Avios? Does BA need to give me a price for what the hotel would have been?
Loved our trip to the West Coast USA. Death Valley is the place to go!

Comments

  • EveryWhere
    EveryWhere Posts: 3,249 Forumite
    I wonder if someone can help, I have booked a hotel using 35000 avios points. My mother is in hospital and I may have to claim off travel insurance, How does it work with Avios? Does BA need to give me a price for what the hotel would have been?

    https://www.telegraph.co.uk/money/consumer-affairs/buy-flight-airmiles-avios-travel-insurance-wont-cover/
    The exclusion in Aviva’s travel insurance policy is typical: “This policy won’t cover … any claim for … unused travel or accommodation arranged by using air miles, loyalty or points-based ownership schemes, timeshares or similar promotions.”

    BA Travel insurance will likely cover them. But did you buy BA travel insurance?
  • stoneman
    stoneman Posts: 4,547 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    BA refund you the Avios used if you cancel a booking, that's why I use them almost exclusively if I think my plans may change
    The common law of business balance prohibits paying a little and getting a lot. If you deal with the lowest bidder, it is well to add something for the risk you run, and if you do that you will have enough to pay for something better.
  • northwest1965
    northwest1965 Posts: 2,063 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    stoneman wrote: »
    BA refund you the Avios used if you cancel a booking, that's why I use them almost exclusively if I think my plans may change

    Used insurefor. Can cancel up to 72 hours for free, after than there is a fee. If we cancel, do they give you back the points?
    Loved our trip to the West Coast USA. Death Valley is the place to go!
  • EveryWhere
    EveryWhere Posts: 3,249 Forumite
    Used insurefor. Can cancel up to 72 hours for free, after than there is a fee. If we cancel, do they give you back the points?

    You need to contact BA and ask them. Reward flights, yes. But hotel bookings might be treated differently.
  • silvercar
    silvercar Posts: 49,235 Ambassador
    Part of the Furniture 10,000 Posts Academoney Grad Name Dropper
    For a reward flight, if you cancel more than 24 hours before your flight, the avios are refunded. There is a fee to do this of about £30 per person.

    I realise you asked about a hotel booking, I don't know the answer to that.
    I'm a Forum Ambassador on the housing, mortgages, student & coronavirus Boards, money saving boards. I volunteer to help get your forum questions answered and keep the forum running smoothly. Forum Ambassadors are not moderators and don't read every post. If you spot an illegal or inappropriate post then please report it to forumteam@moneysavingexpert.com (it's not part of my role to deal with this). Any views are mine and not the official line of MoneySavingExpert.com.
  • northwest1965
    northwest1965 Posts: 2,063 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Just spoke to BA. Up to 72hours, we would have to pay £35 to cancel and all the points are refunded. We could then look to recover the £35 from the travel insurance
    Loved our trip to the West Coast USA. Death Valley is the place to go!
  • Caz3121
    Caz3121 Posts: 15,802 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    We could then look to recover the £35 from the travel insurance
    does your travel insurance have an excess?
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