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Claim company demanding fees 1 year later

I asked a claims company to reclaim my PPI basically with all accounts I’d had in the past. 1 year ago I received a cheque from a catalogue company stating that they reviewed my case and I was owed money. There was no mention of the claims company that I had instructed to look in my PPI and never heard from them regarding this cheque so I assumed that the catalogue company had reviewed my account as I’d previously wrote to them myself asking for a ppi claim but they said I wasn’t due one etc. So now a year later the claims company have written text and emailed me saying the catalogue company is sending me a cheque and the amount I owe in fees to the claim company. The money was spent on repaying credit cards a year ago. How do I stand on this will I have to pay the fees surely to demand 1 year later is rather poor. Any help appreciated tia x

Comments

  • [Deleted User]
    [Deleted User] Posts: 35,242 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    If you asked them to buy a stamp and post your complaint for you and they actually did that, then you will need to pay their fees.
  • twhitehousescat
    twhitehousescat Posts: 5,368 Forumite
    1,000 Posts Third Anniversary Name Dropper
    thank them for the TXT and tell them that any cheques received after there TXT (date), you will gladly pay theme a percentage
  • Bermonia
    Bermonia Posts: 977 Forumite
    500 Posts
    Whilst almost everyone on here will tell you how bad claims companies are, the fact remains that you engaged with them and entered in to a contract, if the terms of that contract says you need to pay them their fee then I am afraid that is what you will need to do.

    Please ignore the advise to ignore them as given they are nearly at the end of the PPI cash cow they will hound people for every penny they are ‘owed’
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