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Curious about Next refund to Amex

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Comments

  • Terry_Towelling
    Terry_Towelling Posts: 2,279 Forumite
    1,000 Posts Second Anniversary Name Dropper
    Well, it's logical and that's the only way it can make sense.
  • Ben8282
    Ben8282 Posts: 4,821 Forumite
    1,000 Posts Combo Breaker Newshound!
    Maybe the bar code itself is not unique but the labels contain some form of stock control number which allows the sale transaction to be identified.
  • Terry_Towelling
    Terry_Towelling Posts: 2,279 Forumite
    1,000 Posts Second Anniversary Name Dropper
    Better watch out, people; the day is coming when there will be codings in our clothing (or woven into the fabric) that will allow our every move to be watched - just make sure you don't buy any second hand clothing from criminals on the run or you might get picked up by the fuzz - and that can be very painful!

    Now, where did I put that tin hat?
  • SuperHan
    SuperHan Posts: 2,269 Forumite
    Part of the Furniture 1,000 Posts
    I am so glad you've posted this!

    Every time I take back an online order to Next I am always so confused as to how they can refund it to my account without seeing my invoice (although I keep meaning to pay more attention as to whether I hand it over or not).

    This is even when I only have one item, so it does appear they have unique item barcodes.
  • SamDude
    SamDude Posts: 499 Forumite
    Part of the Furniture 100 Posts Name Dropper Home Insurance Hacker!
    I checked the receipt yesterday evening and each item has a long number below it - the first 6 digits are the product code (which you can see on the website item details), the rest are a unique sequence.

    We only bought one of each item, so can't confirm that they are unique per item, but it does lend weight to the explanation given.

    PS. Next don't have a loyalty card (that I'm aware of?)
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