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How to leave GiffGaff? Using data too fast!

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  • DoaM
    DoaM Posts: 11,863 Forumite
    10,000 Posts Fifth Anniversary Name Dropper Photogenic
    As others have said, this is not a giffgaff problem ... if she went to another provider she'd have exactly the same problem (unless the provider offered a fixed data cap - reach it and data stops until the next monthly allowance arrives). Set her phone to use WiFi when available ... or turn mobile data off altogether.
  • grumbler
    grumbler Posts: 58,629 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    edited 20 May 2019 at 7:36PM
    Tarambor wrote: »
    I stream Spotify a lot as in hours a night sometimes as well as streaming 2hr shows on BBC Sounds App and watching YouTube. Even including app updates and using Satnav extensively my data usually tops out at no more than 10GB.
    Well, there are 4 different settings for Spotify. At 40Mb/h, 10Gb is 250 hours.

    We don't know what goodybag the daughter uses and what rate she streams the music at.
  • DoaM
    DoaM Posts: 11,863 Forumite
    10,000 Posts Fifth Anniversary Name Dropper Photogenic
    To answer the question raised by the OP ... leaving giffgaff is easy, you simply don't recur the goodybag. If she wants to port her number to another provider simply raise a request with an agent for a PAC code. Any airtime credit she has will be lost if/when she migrates.
  • 20aday
    20aday Posts: 2,610 Forumite
    Ninth Anniversary 1,000 Posts Combo Breaker PPI Party Pooper
    It's part of Vodafone and therefore you'd be best off checking what their coverage is like where you are but Voxi might be worth a look:

    https://www.voxi.co.uk/plans

    For £5/month you can buy an extra which gives you 'unlimited' access to music streaming services such as Spotify.

    So long as you have some data left you can use things like Facebook etc without using data too.
    It's not your credit score that counts, it's your credit history. Any replies are my own personal opinion and not a representation of my employer.
  • rhysadams
    rhysadams Posts: 303 Forumite
    Part of the Furniture 100 Posts Combo Breaker
    Three do a number of contracts with unlimited data, however, I refused to put my son on this to help teach him how to limit and learn about usage and costs. When is Data runs out, he has to wait until it resets.
  • Geodark
    Geodark Posts: 1,049 Forumite
    Part of the Furniture 1,000 Posts
    My son has Amazon music on his phone, he just downloads the music he wants to listen to at home via wifi before he goes out, then he doesnt need to stream or download while he is out.
  • Alexd52
    Alexd52 Posts: 318 Forumite
    Part of the Furniture 100 Posts Combo Breaker
    20aday wrote: »
    It's part of Vodafone and therefore you'd be best off checking what their coverage is like where you are but Voxi might be worth a look:

    https://www.voxi.co.uk/plans

    For £5/month you can buy an extra which gives you 'unlimited' access to music streaming services such as Spotify.

    So long as you have some data left you can use things like Facebook etc without using data too.

    GiffGaff is on the O2 network, not vodafone
  • Geodark
    Geodark Posts: 1,049 Forumite
    Part of the Furniture 1,000 Posts
    Alexd52 wrote: »
    GiffGaff is on the O2 network, not vodafone

    Read what they put again, they are saying voxi are on the vodaphone network
  • Niv
    Niv Posts: 2,562 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Alexd52 wrote: »
    GiffGaff is on the O2 network, not vodafone


    I initially read it like that too, But I think he means that voxi is on Vodaphone?
    YNWA

    Target: Mortgage free by 58.
  • Alexd52
    Alexd52 Posts: 318 Forumite
    Part of the Furniture 100 Posts Combo Breaker
    Niv wrote: »
    I initially read it like that too, But I think he means that voxi is on Vodaphone?

    Could be right, not worded very clearly though
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