6 year EU guarantee - TV repair at Currys

[Deleted User]

Hi,

I bought a £500 Sony Bravia TV from Currys three years ago, and it suddenly stopped working completely - as if there is no power. I have a strong suspicion this is a software problem as it was behaving erratically before this, and have heard android TV updates can fail and basically brick your TV.

I don't have an extended warranty with Currys, and the Sony warranty is only for 12 months.

Do I have any chance claiming for repair under the 6 year EU guarantee?

Matty36

Had to google as not heard of it before but it seems likely not unless you get an independent report done to prove its a manufacturing fault

https://www.mirror.co.uk/money/little-known-eu-law-gives-8586685

davidmcn

There is no "6 year EU guarantee". Six years is merely the absolute limit for making a claim if you can prove there is an inherent fault.

DCFC79

[quote=[Deleted User];discussion/6003098]Hi,

I bought a £500 Sony Bravia TV from Currys three years ago, and it suddenly stopped working completely - as if there is no power. I have a strong suspicion this is a software problem as it was behaving erratically before this, and have heard android TV updates can fail and basically brick your TV.

I don't have an extended warranty with Currys, and the Sony warranty is only for 12 months.

Do I have any chance claiming for repair under the 6 year EU guarantee?[/QUOTE]

How did you pay ?

The 6 year EU thing is a myth, where did you read it ?

unholyangel

There is no 6 year EU guarantee/warranty and the "secret 2 year EU warranty" isn't quite what some people think it is.

It means warranty as in the legal sense of the word warranty rather than what the layperson would understand a warranty to be (no quibble repair/replacement). It is also subject to the 6 month rule - in which any lack of conformity apparent in the first 6 months is assumed inherent unless proven otherwise and there is no such assumption for any lack of conformity that becomes apparent after 6 months.

The directive set the limitation period as 2 years - which is the period in which you can legally enforce the rights conferred by the "warranty". However in the UK, we already had much longer prescription/limitation periods so we decided not to directly transpose the 2 year rule and left it as the time limit for action founded on simple contract - 6 years from purchase in england & wales & 5 years from discovery in scotland.

JJ_Egan

Worth asking Sony and or your Consumer Rights against the vendor .