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John Pye online auction, everything is broken on arrival, anything I can do?

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  • LilElvis
    LilElvis Posts: 5,835 Forumite
    Sixth Anniversary 1,000 Posts Name Dropper
    fifer82 wrote: »
    Thanks everyone.

    Oh well! I had a drink last night and when I got back I seen this window open and I started down a rabbit hole. I couldn't live with myself if I am 300 down and John Pye is laughing all the way to the bank. My hands are tied.

    However, what if I play the same online game of misdirection?

    I fired together a ScapeBox profile for John Pye and run it on a Sunday to scrape all of the (onsite) lots into JSON. Then using the Azure Bot Framework and a ton of proxied emails, to generate a slow but relatively random and steady set of esquires.

    Each John Pye Location has the following possibility (but the chances are low, it cannot be too frequent or patterned).

    1. Contact JP about mundane questions on auction topics.
    2. Contact JP about a specific Lot details for a specific site.
    3. Contact JP about Packaging Requests for ended lots.
    4. Contact JP with dud shipping labels (I found a generator for PDF on Github).
    5. Contact JP disputing invoices of lots.

    Lets say a human is 10 pound an hour. Of course the premium (300 +20% + 20%) would require roughly the investment of 45 hours worth of wasted time. I guessed when split across the locations, and accounting for lack of patterning, by October I could be where I wanted to be.

    A small victory for my 300 pound landfill, atleast to me.

    Shame you didn't put in this much time and effort into researching their terms before bidding. Not a very nice thing to do, punishing a company because of your own failings.
  • Aylesbury_Duck
    Aylesbury_Duck Posts: 15,669 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    LilElvis wrote: »
    Shame you didn't put in this much time and effort into researching their terms before bidding. Not a very nice thing to do, punishing a company because of your own failings.
    Absolutely. Still, at least the OP has his "small[STRIKE]-minded[/STRIKE] victory."

    Another of those people who won't take responsibility for their own error.
  • Matty36
    Matty36 Posts: 182 Forumite
    Third Anniversary 100 Posts
    fifer82 wrote: »
    Thanks everyone.

    Oh well! I had a drink last night and when I got back I seen this window open and I started down a rabbit hole. I couldn't live with myself if I am 300 down and John Pye is laughing all the way to the bank. My hands are tied.

    However, what if I play the same online game of misdirection?

    I fired together a ScapeBox profile for John Pye and run it on a Sunday to scrape all of the (onsite) lots into JSON. Then using the Azure Bot Framework and a ton of proxied emails, to generate a slow but relatively random and steady set of esquires.

    Each John Pye Location has the following possibility (but the chances are low, it cannot be too frequent or patterned).

    1. Contact JP about mundane questions on auction topics.
    2. Contact JP about a specific Lot details for a specific site.
    3. Contact JP about Packaging Requests for ended lots.
    4. Contact JP with dud shipping labels (I found a generator for PDF on Github).
    5. Contact JP disputing invoices of lots.

    Lets say a human is 10 pound an hour. Of course the premium (300 +20% + 20%) would require roughly the investment of 45 hours worth of wasted time. I guessed when split across the locations, and accounting for lack of patterning, by October I could be where I wanted to be.

    A small victory for my 300 pound landfill, atleast to me.

    Literally no idea what your talking about. You should just take this one on the chin and learn from it
  • Rodtheplod
    Rodtheplod Posts: 39 Forumite
    Ninth Anniversary 10 Posts Combo Breaker
    fifer82 wrote: »
    However, what if I play the same online game of misdirection?

    I'd be very careful about taking this course of action. Especially as you're admitting to doing in on a public forum.

    Depending on how well (or badly) you implement this, it could be construed as a denial of service attack (where you intentionally impair the operation of a computer system) which is a crime under the Computer Misuse Act 1990. Granted, your actions might not take their system down, but under the letter of the law you are intentionally impairing their systems. So I'd tread carefully there.

    As others have said: it's an unfortunate situation, but their website does say that items could be broken/non-functioning, and they recommend inspecting those items before purchase. So they're not really in the wrong if you didn't take that advice.

    Put this one down to experience, and move on, would be my advice.
  • Rainbowgirl84
    Rainbowgirl84 Posts: 1,175 Forumite
    1,000 Posts Fourth Anniversary Combo Breaker
    fifer82 wrote: »
    Thanks everyone.

    Oh well! I had a drink last night and when I got back I seen this window open and I started down a rabbit hole. I couldn't live with myself if I am 300 down and John Pye is laughing all the way to the bank. My hands are tied.

    However, what if I play the same online game of misdirection?

    I fired together a ScapeBox profile for John Pye and run it on a Sunday to scrape all of the (onsite) lots into JSON. Then using the Azure Bot Framework and a ton of proxied emails, to generate a slow but relatively random and steady set of esquires.

    Each John Pye Location has the following possibility (but the chances are low, it cannot be too frequent or patterned).

    1. Contact JP about mundane questions on auction topics.
    2. Contact JP about a specific Lot details for a specific site.
    3. Contact JP about Packaging Requests for ended lots.
    4. Contact JP with dud shipping labels (I found a generator for PDF on Github).
    5. Contact JP disputing invoices of lots.

    Lets say a human is 10 pound an hour. Of course the premium (300 +20% + 20%) would require roughly the investment of 45 hours worth of wasted time. I guessed when split across the locations, and accounting for lack of patterning, by October I could be where I wanted to be.

    A small victory for my 300 pound landfill, atleast to me.

    You do realise you provided John Pye with your name and address and therefore are identifiable.
  • DCFC79
    DCFC79 Posts: 40,641 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Dont put the parts into landfill, is there a company who will strip the parts down.
  • mattyprice4004
    mattyprice4004 Posts: 7,492 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    I’m not happy seeing an innocent company dragged through the mud because someone doesn’t have a clue what they’re doing in an auction - so I’ve emailed them the posts in this thread.

    Hopefully they’ll take the appropriate action to protect their name and resources ;)
    Not digging into the fact that your ‘clever’ plan is just random fancy sounding words that are actually gibberish :D
  • waamo
    waamo Posts: 10,298 Forumite
    10,000 Posts Seventh Anniversary Name Dropper
    If it's going to take 45 hours of unpaid work just to make them out of pocket why not do 45 hours of real, paid work yourself and recoup actual cash?
  • ThumbRemote
    ThumbRemote Posts: 4,727 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    soolin wrote: »
    Just looked at a few of their lots and all say

    PLEASE NOTE: This is a Public Auction, not a consumer or retail sale – Lots inc. second-hand, returns, ex-display and damaged goods, sold as seen with no guarantees which is why Public Viewing is available (below) and recommended.

    There is no legal basis for 'sold as seen' in consumer law. Can you explain why it is considered legal in an auction? Genuine question.
  • neilmcl
    neilmcl Posts: 19,460 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    There is no legal basis for 'sold as seen' in consumer law. Can you explain why it is considered legal in an auction? Genuine question.
    They don't use the term "sold as seen" but rather "sold as they lie", although I imagine they are pretty much interchangeable. The term is valid in that an auction house is allowed to restrict/exclude any perceived consumer rights from auction sales where the buyer can visit in person to inspect the goods.
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