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Bank Account Blocked!

Hello,
My 19 year old sons Barclays bank account has been closed due to suspicious activity on his account. This happened a few years ago when he lost his card. He didn't know he'd lost his card until months later and didn't tell me either.
He can now, no longer open a bank account anywhere. And Barclays won't talk to us.
Can anyone help?
Many Thanks
Tony
«1

Comments

  • Robin9
    Robin9 Posts: 12,807 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    He needs to be patient. Barclay's investigations will take as long as it takes.

    When it is resolved open a second bank account.
    Never pay on an estimated bill. Always read and understand your bill
  • agrinnall
    agrinnall Posts: 23,344 Forumite
    10,000 Posts Combo Breaker
    Robin9 wrote: »
    He needs to be patient. Barclay's investigations will take as long as it takes.

    When it is resolved open a second bank account.


    As the card loss and suspicious activity happened several years ago I doubt if Barclays are still investigating, Much more likely is that the OP's son has a CIFAS marker placed against him by Barclays. He needs to find out whether this is the case by making a SAR.


    https://www.cifas.org.uk/contact-us/subject-access-request
  • Who doesn't use their card for months!?
  • 18cc
    18cc Posts: 2,120 Forumite
    edited 17 May 2019 at 3:35PM
    hi just to check, reading your post it seems like the account was closed several years ago ?

    has he only just now got round to trying to.open a new one?

    also, how old was he several years ago ?
  • Well, a 16 year old who has very little or no money in their account!
  • Terry_Towelling
    Terry_Towelling Posts: 2,279 Forumite
    1,000 Posts Second Anniversary Name Dropper
    Tony1864 wrote: »
    Hello,
    My 19 year old sons Barclays bank account has been closed due to suspicious activity on his account. This happened a few years ago when he lost his card. He didn't know he'd lost his card until months later and didn't tell me either.
    He can now, no longer open a bank account anywhere. And Barclays won't talk to us.
    Can anyone help?
    Many Thanks
    Tony

    Do you suspect your son 'sold' his account to organised criminals? Have you been able to view any of his bank statements from around the time he allegedly lost his card? If you can, you may see money that you know your son didn't have coming in and going out of the account.

    To be honest, the only time a person could ever really know that their card was lost several months before noticing, is if they don't look at their account for several months and then find 'months-old' card activity on it (that they didn't make). If that is the case, how could it be in any way noteworthy activity if there was never much money in the account - and what was your son doing for money during that time?

    I suspect your son may be misleading you with his version of events and something untoward has been happening, hence some sort of fraud marker has been placed against his name.
  • Robin9
    Robin9 Posts: 12,807 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    agrinnall wrote: »
    As the card loss and suspicious activity happened several years ago I doubt if Barclays are still investigating, .........]


    Apologies I missed the time frame aspect.
    Never pay on an estimated bill. Always read and understand your bill
  • Ben8282
    Ben8282 Posts: 4,821 Forumite
    1,000 Posts Combo Breaker Newshound!
    edited 17 May 2019 at 8:54PM
    Tony1864 wrote: »
    Hello,
    My 19 year old sons Barclays bank account has been closed due to suspicious activity on his account. This happened a few years ago when he lost his card. He didn't know he'd lost his card until months later and didn't tell me either.
    He can now, no longer open a bank account anywhere. And Barclays won't talk to us.
    Can anyone help?
    Many Thanks
    Tony
    Tony1864 wrote: »
    Well, a 16 year old who has very little or no money in their account!
    So the has been managing without an account for the last 3 years? Why?
  • worried_jim
    worried_jim Posts: 11,631 Forumite
    10,000 Posts Combo Breaker
    Ben8282 wrote: »
    So the has been managing without an account for the last 3 years? Why?

    Barclays closed it as he was letting other people use the account but three years later (with a six year Cifas marker) he is finding life a bit harder with out banking facilities. Would be my best guess.
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