Help please - how to appeal if case is with debt collectors

Mimokane

Hi there,

I have read the NEWBIES thread advising to either ignore the debt collectors letters or respond robustly, and advising that it is never too late to appeal a PCN. However, I'm unsure how it is I can appeal when the online appeal system just says the case is with the Debt Collector, and doesn't allow me to proceed any further. I have no email address for them. You advise to avoid sending appeals by post where possible, so I'm not sure whether there is some way around the online appeals problem but being able to keep a record of the fact that an appeal was lodged?

Many thanks in advance

Umkomaas

Which parking company please?

The_Deep

Nine times out of ten these tickets are scams and will fail in court so complain to your MP.

Parliament is well aware of the MO of these private parking companies, and on 15th March 2019 a Bill was enacted to curb the excesses of these shysters. Codes of Practice are being drawn up, an independent appeals service will be set up, and access to the DVLA's date base more rigorously policed, persistent offenders denied access to the DVLA database and unable to operate.

Hopefully life will become impossible for the worst of these scammers, but until this is done you should still complain to your MP, citing the new legislation.

http://www.legislation.gov.uk/ukpga/2019/8/contents/enacted

Just as the clampers were finally closed down, so hopefully will many of these Private Parking Companies.

Half_way

who's car park was this?
what parking company?

beamerguy

Mimokane wrote: »

Hi there,

I have read the NEWBIES thread advising to either ignore the debt collectors letters or respond robustly, and advising that it is never too late to appeal a PCN. However, I'm unsure how it is I can appeal when the online appeal system just says the case is with the Debt Collector, and doesn't allow me to proceed any further. I have no email address for them. You advise to avoid sending appeals by post where possible, so I'm not sure whether there is some way around the online appeals problem but being able to keep a record of the fact that an appeal was lodged?

Many thanks in advance

There is no appeal available now as it is at debt collector stage

The good news is that in the parking scam, debt collectors are simply worthless, powerless sewer life... WHICH YOU IGNORE

Mimokane

Half_way wrote: »

who's car park was this?
what parking company?

The company is F1rst Parking
The ticket was issued at a hospital car park where I work

Mimokane

Half_way wrote: »

who's car park was this?
what parking company?

beamerguy wrote: »

There is no appeal available now as it is at debt collector stage

The good news is that in the parking scam, debt collectors are simply worthless, powerless sewer life... WHICH YOU IGNORE

But if I ignore the fine at this stage, won't it just get worse? I thought the point was to appeal so that it can be frozen and then I can hopefully argue my case from there?

I am also sure that I never received a PCN on my car in the first place. But I've read somewhere on the forum that the company is under no obligation to issue an NTD. However, I also didn't receive an NTK, but instead the first I knew about it was the debt collectors letters.

waamo

The opportunity to appeal has now passed. They won't even read it and certainly won't freeze anything.

What you do now is wait for a Letter Before Claim. You will recognise this as it will have financial information forms included in the letter. You respond to this robustly in the hope it will deter them from court proceedings.

Redx

in the meantime get out your V5C and check the correct name and correct address are on it, any errors etc should be taken up with the DVLA asap


if the details are correct, put an email complaint in to the BPA AOS team about the lack of prior paperwork, also emailing a SAR to the PPC to get copies of those missing documents and look for errors etc

Half_way

another question, why did your vehicle attract a parking charge notice?

Coupon-mad

Do what Redx said, to flush out a copy of any PCN or NTK and photos:

put an email complaint in to the BPA AOS team about the lack of prior paperwork, also emailing a SAR to the PPC to get copies of those missing documents and look for errors etc

The BPA complaint sometimes opens up appeal again for you.

steve.c@britishparking.co.uk

The SAR is explained with a linked example, in the second post of the NEWBIES thread.