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Broker didn't cancel Life Insurance

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Comments

  • kingstreet wrote: »
    FWIW we would confirm with you your preferred start date for the new cover and when done, would contact you again to confirm you should now cancel the existing cover.

    Thats the type of professional service i was expecting to be honest. That's the reason i go through a broker and not purchase or change policies myself
  • dunstonh
    dunstonh Posts: 119,811 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Combo Breaker
    We tell the person and we put it in the written report so there is a good audit trail. The latter is more to protect our back sides as half the people dont read the reports.
    I am an Independent Financial Adviser (IFA). The comments I make are just my opinion and are for discussion purposes only. They are not financial advice and you should not treat them as such. If you feel an area discussed may be relevant to you, then please seek advice from an Independent Financial Adviser local to you.
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