We'd like to remind Forumites to please avoid political debate on the Forum... Read More »
We're aware that some users are experiencing technical issues which the team are working to resolve. See the Community Noticeboard for more info. Thank you for your patience.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
Any experience with the smaller suppliers..?
Options

Charlton_King
Posts: 2,071 Forumite

in Energy
Last time I took what I thought was a bit of a risk and switched to Tonik.
As it turned out, I have had no cause for complaint and their customer service has been pretty good - I've been able to get through to a native English speaker live operative fairly quickly when needed. I would stay with them if it weren't for the inevitable price hike coming my may.
MSE CEC is now recommending a slew of other, smaller invoicing firms to replace them on expiry of the deal:
Utility Point
Eversmart
People's Energy
Igloo
Lumo
Breeze
They all have caveats about very little feedback on performance. Could anyone pass on any thoughts from their own experience of these companies? Very grateful for any help.
As it turned out, I have had no cause for complaint and their customer service has been pretty good - I've been able to get through to a native English speaker live operative fairly quickly when needed. I would stay with them if it weren't for the inevitable price hike coming my may.
MSE CEC is now recommending a slew of other, smaller invoicing firms to replace them on expiry of the deal:
Utility Point
Eversmart
People's Energy
Igloo
Lumo
Breeze
They all have caveats about very little feedback on performance. Could anyone pass on any thoughts from their own experience of these companies? Very grateful for any help.
0
Comments
-
Charlton_King wrote: »Last time I took what I thought was a bit of a risk and switched to Tonik.
As it turned out, I have had no cause for complaint and their customer service has been pretty good - I've been able to get through to a native English speaker live operative fairly quickly when needed. I would stay with them if it weren't for the inevitable price hike coming my may.
MSE CEC is now recommending a slew of other, smaller invoicing firms to replace them on expiry of the deal:
Utility Point
Eversmart
People's Energy
Igloo
Lumo
Breeze
They all have caveats about very little feedback on performance. Could anyone pass on any thoughts from their own experience of these companies? Very grateful for any help.
There are already MSE feedback threads for all these suppliers already in existence, where people can pass on any thoughts from their own experience of these companies.
Please use the forum search function to locate them if necessary0
This discussion has been closed.
Confirm your email address to Create Threads and Reply

Categories
- All Categories
- 351K Banking & Borrowing
- 253.1K Reduce Debt & Boost Income
- 453.6K Spending & Discounts
- 244K Work, Benefits & Business
- 598.9K Mortgages, Homes & Bills
- 176.9K Life & Family
- 257.3K Travel & Transport
- 1.5M Hobbies & Leisure
- 16.1K Discuss & Feedback
- 37.6K Read-Only Boards