how do i find my dvd drive "vista"

mikeouk

ive been trying to burn a movie i downloaded to dvd,,no luck at all, so i decided to check the dvd drive was working, put in a dvd and it wont play. Ive been trying to remember if ive ever actualy used it, ive only had the laptop sinse august. Its a dell inspiration 1501 by the way. So I wanted to find out what dvd drive it has and cant even find it on my system. By the way, when i put the dvd in, the green light blinks and you can hear something going on in there but then nothing. Can anyone help please.

chuckles1066

mikeouk wrote: »

ive been trying to burn a movie i downloaded to dvd,,no luck at all, so i decided to check the dvd drive was working, put in a dvd and it wont play. Ive been trying to remember if ive ever actualy used it, ive only had the laptop sinse august. Its a dell inspiration 1501 by the way. So I wanted to find out what dvd drive it has and cant even find it on my system. By the way, when i put the dvd in, the green light blinks and you can hear something going on in there but then nothing. Can anyone help please.

Start
Control Panel
Classic View (left hand side)
Device Manager
Hit the + sign next to DVD/CD-ROM drives

What does it tell you?

rainbowtrout

Does the drive spin/light up/look otherwise functional? If yes, try reinstalling the drivers that came with the laptop. If you can't find the Dell CD check on their website under 'support-->drivers and downloads'.

mikeouk

chuckles1066 wrote: »

Start
Control Panel
Classic View (left hand side)
Device Manager
Hit the + sign next to DVD/CD-ROM drives

What does it tell you?

right,ive done this, it doesnt mention a DVD/CD, does that mean its vanished from my system?

Red_Rose_Exile

Try this

Click on the start menu.

In the search box type in regedit

Back up your registry

Maximize the H_Key_Local_Machine and then go ahead and browse until you find the following

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\!!4D36E965-E325-11!CE-BFC1-08002BE10318}

In the right panel you should see UpperFilter and LowerFilter you want to click on each “filter” key and hit delete.

Click yes when it asks to confirm if you wish to delete the key.

Restart Windows.

Now see if your dvd drive is recognised

chuckles1066

mikeouk wrote: »

right,ive done this, it doesnt mention a DVD/CD, does that mean its vanished from my system?

So, between Display Adapters and Human Interface Devices there's nothing?

mikeouk

rainbowtrout wrote: »

Does the drive spin/light up/look otherwise functional? If yes, try reinstalling the drivers that came with the laptop. If you can't find the Dell CD check on their website under 'support-->drivers and downloads'.

yes it lights up and makes a noise then nothing. I had someone install some anti spywear programme for me and he said he'd deleted some stuff i didnt need, im just wondering if hes uninstalled the dvd drive cos i cant find it any where

mikeouk

chuckles1066 wrote: »

So, between Display Adapters and Human Interface Devices there's nothing?

i dont have human interface adapters, it goes from DISPLAY ADAPTERS to IDE ATA/ATAPI controllers

mikeouk

Red_Rose_Exile wrote: »

Try this

Click on the start menu.

In the search box type in regedit

Back up your registry

Maximize the H_Key_Local_Machine and then go ahead and browse until you find the following

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\!!4D36E965-E325-11!CE-BFC1-08002BE10318}

In the right panel you should see UpperFilter and LowerFilter you want to click on each “filter” key and hit delete.

Click yes when it asks to confirm if you wish to delete the key.

Restart Windows.

Now see if your dvd drive is recognised

great:beer: this worked thanks

chuckles1066

mikeouk wrote: »

great:beer: this worked thanks

Lesson to be learned; don't let "friends" delete stuff from your machine because you "don't need it" :T

mikeouk

chuckles1066 wrote: »

Lesson to be learned; don't let "friends" delete stuff from your machine because you "don't need it" :T

id agree but it wasnt a friend, he was a from a computer company and i was charged £60 never mind,,,sorted now