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Reclaiming on payday loans

In early January I used a website which advertised a company willing to reclaim interest and charges from previous payday loans on my behalf for a percentage of 25%. I entered all my details and details of how many loans I had taken out and with what companies etc. I also gave the reasons for reclaiming such as they didn't ask for proof of earnings or check my ability to afford repayments. Add this to the fact that I had to set up repayment plans on numerous occassions for these loans and yet following the repayment plan they continued to accept further loan requests.
I was then sent a text message informing me that my claim would be processed by Savvy Claims Limited. My issue is that since I made this claim in early January, I haven't heard anything from either Savvy Claims or from Quickquid. I have had a few emails from Wonga confirming that my claim is being processed by Savvy Claims and that my claim will take longer than usual due to them being in administration, but surely I should have heard something from Quickquid by now, even to confirm the complaint. Quickquid is the case I am most interested in as this is the company I have used the majority of the time. Would it be a bad idea to just write a claim to Quickquid myself based on the fact I haven't heard anything? Any feedback would be appreciated. Thanks
Steve
Comments
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The most obvious thing to do would be to contact Savvy Claims wouldn't it?:question:
You've already signed away your ability to complain alone..0 -
You have already signed up to use this firm, even if you complain directly you will have to pay them their cut of any refund, so why not chase them?
You could of course complain for freeSam Vimes' Boots Theory of Socioeconomic Unfairness:
People are rich because they spend less money. A poor man buys $10 boots that last a season or two before he's walking in wet shoes and has to buy another pair. A rich man buys $50 boots that are made better and give him 10 years of dry feet. The poor man has spent $100 over those 10 years and still has wet feet.
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Sam Vimes' Boots Theory of Socioeconomic Unfairness:
People are rich because they spend less money. A poor man buys $10 boots that last a season or two before he's walking in wet shoes and has to buy another pair. A rich man buys $50 boots that are made better and give him 10 years of dry feet. The poor man has spent $100 over those 10 years and still has wet feet.
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