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Hands Free (Parrott)

Hi,

I have a Parrott CK3100, just changed my phone, now the hands free is not picking up my phone (Sony Xperia)

On my phone, under bluetooth (connected) it's showing "Parrot" but the handsfree kit is not showing my phone, although it does show my previous phone

I've tried doing a hard reset on the Parrott (pressing all 3 icons together) but that doesn't seem to work, i.e. not giving me an option to reset.

Parrott > Settings > pair phone - Sony Xperia not showing

Parrott > Settings > advanced setting > pair phone - Sony Xperia not showing

Any suggestions?
I'm hopeless with technology, in addition, I suffer with MH issues, what may appear simple, I struggle with, may I ask, please be patient, thank you

Comments

  • Hasbeen
    Hasbeen Posts: 4,404 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    Hi,

    I have a Parrott CK3100, just changed my phone, now the hands free is not picking up my phone (Sony Xperia)

    On my phone, under bluetooth (connected) it's showing "Parrot" but the handsfree kit is not showing my phone, although it does show my previous phone

    I've tried doing a hard reset on the Parrott (pressing all 3 icons together) but that doesn't seem to work, i.e. not giving me an option to reset.

    Parrott > Settings > pair phone - Sony Xperia not showing

    Parrott > Settings > advanced setting > pair phone - Sony Xperia not showing

    Any suggestions?

    Have you entered the the pin code on your phone 0000 to pair the parrot?

    To reset you have to press the 3 buttons twice?
    The world is not ruined by the wickedness of the wicked, but by the weakness of the good. Napoleon
  • alan_d
    alan_d Posts: 364 Forumite
    Sixth Anniversary 100 Posts Mortgage-free Glee!
    Is the phone in discoverable mode?
  • Hasbeen wrote: »
    Have you entered the the pin code on your phone 0000 to pair the parrot?

    Yes, I've tried 0000 & 1234, neither work "on the phone" says I've entered an incorrect pin
    Hasbeen wrote: »
    To reset you have to press the 3 buttons twice?

    I've tried that, screen goes blank "grey in colour" but then nothing happens
    I'm hopeless with technology, in addition, I suffer with MH issues, what may appear simple, I struggle with, may I ask, please be patient, thank you
  • alan_d wrote: »
    Is the phone in discoverable mode?

    Not sure how I find that out
    I'm hopeless with technology, in addition, I suffer with MH issues, what may appear simple, I struggle with, may I ask, please be patient, thank you
  • custardy
    custardy Posts: 38,365 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Code is 1234 for that according to Parrot

    https://www.parrot.com/uk/support/products/parrot-ck3100/how-pair-your-phone-your-parrot-ck3100

    I would delete the parrot from your phone if its listed as remembered devices and try again.
    I have the MKI 9100 and find as phones move on it gets more flaky with connecting.
  • Hi,

    Custardy, :beer:, I followed your advice, and it worked, sorted :j

    Thanks all
    I'm hopeless with technology, in addition, I suffer with MH issues, what may appear simple, I struggle with, may I ask, please be patient, thank you
This discussion has been closed.
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