We’d like to remind Forumites to please avoid political debate on the Forum.
This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.
PLEASE READ BEFORE POSTING: Hello Forumites! In order to help keep the Forum a useful, safe and friendly place for our users, discussions around non-MoneySaving matters are not permitted per the Forum rules. While we understand that mentioning house prices may sometimes be relevant to a user's specific MoneySaving situation, we ask that you please avoid veering into broad, general debates about the market, the economy and politics, as these can unfortunately lead to abusive or hateful behaviour. Threads that are found to have derailed into wider discussions may be removed. Users who repeatedly disregard this may have their Forum account banned. Please also avoid posting personally identifiable information, including links to your own online property listing which may reveal your address. Thank you for your understanding.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
The Forum now has a brand new text editor, adding a bunch of handy features to use when creating posts. Read more in our how-to guide
Deposit deductions
sunnysideup1
Posts: 8 Forumite
Hi,
We have raised a dispute with TDS since ending our tenancy as the landlord/estate agent was not bothering to respond to our emails regarding the return of our deposit.
It was raised on Friday, we received confirmation that TDS had received it on Monday. Yesterday, the estate agent sent my husband a document to sign with the deductions they want to make on it. I have told him not to respond as the case is with TDS and we do not agree with the deductions, which total almost £500.
The deductions are for a light professional clean (we did clean the house top to bottom when we left) and an oven clean (again cleaned before we left) which we don't object to. But then on top of this there is a £200 charge for cleaning the carpets... The carpets were professionally cleaned before we moved in, but the estate agent told us on viewing that this was only because the previous tenants had a puppy, and we would not need to have it done at the end of our tenancy (although I appreciate we have no proof of this). The carpets are clean and do not require professional treatment. There is also a check out fee of almost £100 lumped on top too, which seems completely outrageous!
Any advice please? Feel like we are being had!
Thanks.
We have raised a dispute with TDS since ending our tenancy as the landlord/estate agent was not bothering to respond to our emails regarding the return of our deposit.
It was raised on Friday, we received confirmation that TDS had received it on Monday. Yesterday, the estate agent sent my husband a document to sign with the deductions they want to make on it. I have told him not to respond as the case is with TDS and we do not agree with the deductions, which total almost £500.
The deductions are for a light professional clean (we did clean the house top to bottom when we left) and an oven clean (again cleaned before we left) which we don't object to. But then on top of this there is a £200 charge for cleaning the carpets... The carpets were professionally cleaned before we moved in, but the estate agent told us on viewing that this was only because the previous tenants had a puppy, and we would not need to have it done at the end of our tenancy (although I appreciate we have no proof of this). The carpets are clean and do not require professional treatment. There is also a check out fee of almost £100 lumped on top too, which seems completely outrageous!
Any advice please? Feel like we are being had!
Thanks.
0
Comments
-
Check out fee- check your tenancy agreement, this is usually where you are informed of the charges
Cleaning - did you get an inventory and check out report for the property that would justify the cleaning charges?0
This discussion has been closed.
Confirm your email address to Create Threads and Reply
Categories
- All Categories
- 354.4K Banking & Borrowing
- 254.4K Reduce Debt & Boost Income
- 455.4K Spending & Discounts
- 247.3K Work, Benefits & Business
- 604K Mortgages, Homes & Bills
- 178.4K Life & Family
- 261.5K Travel & Transport
- 1.5M Hobbies & Leisure
- 16K Discuss & Feedback
- 37.7K Read-Only Boards