Ppi on hp car

Leanneclarke

Hi all
My husband bought a car in 2005 on hp we specifically told the sales man we didn’t need payment protection due to my husband being in the marines so would get paid regardless
The sales man insisted we needed it
We have since tried to claim the ppi back but unable to find our agreement number we’ve sent a claim form to gmac but never heard anything back we have looked back on credit reports but nothing is showing our reference / any help advice on where to go now would be appreciated many thanks

[Deleted User]

Did GMAC sell it to you?

When in 2005 was this?

Leanneclarke

Yes they did it was December 2005 the finance finished along with the added ppi in 2010

[Deleted User]

They probably don't have any records left after so long, but chase them for a response.

Did you actually send a 'claim form' though - or did you make a mis selling complaint? They're different things so you may have sent the wrong thing to the wrong company if you actually wanted to make a claim.

Nasqueron

Leanneclarke wrote: »

Yes they did it was December 2005 the finance finished along with the added ppi in 2010

Are you sure GMAC sold it to you, rather than a staff member in the car dealership?



Any which way, if they have no records left, this complaint isn't going anywhere. How were you intending on proving this allegation that you were forced to have it? Why did you not complain / cancel the policy at the time?

dunstonh

It is very unusual for a finance provider to sell PPI on a debt arranged by a car dealer. Normally it is the car dealer that sells it.

Are you really sure that a member or representative of GMAC sold this and not the car dealer?