Council tenants left with no hot water and very little heating for so far almost 2 weeks

unsureandconfused

MX5huggy wrote: »

Fingers crossed it’s fixed now.

You need to follow the complaints procedure.

https://www.bournemouth.gov.uk/ContactUs/CommentsandComplaints/CommentsandComplaints.aspx

Be clear what you want, but not ridiculous, ie a refund of your heating and hot water bill, this probably covers the extra you have spent on electric.

I see complaints like this in a council building maintenance department, if the claim is reasonable and fair we settle. It’s the ones who claim running the kettle cost £500 that get short shrift. £500 would run a kettle continually for over 40 days.

I will do that. Thanks a lot. I'm going to give it a few days to see if the hot water holds out before I do though. No point in starting it if the hot water goes off again for another 2 weeks.

I had a shower !!!!!!!!!!!! It felt so good !!!!!!!!

Fire_Fox

unsureandconfused wrote: »

I had a shower !!!!!!!!!!!! It felt so good !!!!!!!!

:j :j :j :j :j

moremore

If your water is supplied by Thames Water then residents household with less than 16K income can get 50% discount, the council will not tell you this if you pay in with your rent but you can still claim from landlord not easy getting anything back from councils tho they are worse landlords as they basically can do as they like with impunity but need to chase them or take them to court. Best of Luck?

moremore

Also should have said if you can keep an eye out for elderly residents in your block as this can happen to them and it not the first time councils have done this to elderly people either some of the workers are scum...

http://camdennewjournal.com/article/camden-council-worker-jailed-for-three-years-after-making-list-of-vulnerable-targets-for-fraudsters

diggingdude

moremore wrote: »

If your water is supplied by Thames Water then residents household with less than 16K income can get 50% discount, the council will not tell you this if you pay in with your rent but you can still claim from landlord not easy getting anything back from councils tho they are worse landlords as they basically can do as they like with impunity but need to chase them or take them to court. Best of Luck?

Interesting why people don't move out to the private sector if council is so bad

moremore

diggingdude wrote: »

Interesting why people don't move out to the private sector if council is so bad

It applies to everyone with limited income such as prisoners or people on low wage does not matter who the landlord is whether private or leaseholder it depends solely on income??:cool: