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Charity legacy

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My late mother's will contained four legacies to various charities. We've emailed all of them and received replies from three who are obviously happy to accept the payments. We've made arrangements to send payments and get receipts etc. The fourth charity which is a well known national charity hasn't replied even after four emails to various email addresses including the one specified for legacies in wills on their website. Do we just wait until they get in touch as we don't have the time to keep chasing them?

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  • Keep_pedalling
    Keep_pedalling Posts: 20,952 Forumite
    Tenth Anniversary 10,000 Posts Name Dropper Photogenic
    I would simply write to them including a cheque with a request to acknowledge receipt. Sometimes emails get lost. Have you checked your spam folder?
  • Marcon
    Marcon Posts: 14,527 Forumite
    Ninth Anniversary 10,000 Posts Name Dropper Combo Breaker
    buffalito wrote: »
    My late mother's will contained four legacies to various charities. We've emailed all of them and received replies from three who are obviously happy to accept the payments. We've made arrangements to send payments and get receipts etc. The fourth charity which is a well known national charity hasn't replied even after four emails to various email addresses including the one specified for legacies in wills on their website. Do we just wait until they get in touch as we don't have the time to keep chasing them?

    If your mother's will contained a legacy to them, why are you contacting them before payment anyway? Normally there is a facility to donate online (which may not be possible, depending on where the funds are held), or otherwise just send a cheque by signed for delivery. If you really feel you need a response before sending anything, have you tried phoning?
    Googling on your question might have been both quicker and easier, if you're only after simple facts rather than opinions!  
  • Uxb1
    Uxb1 Posts: 732 Forumite
    500 Posts Third Anniversary Name Dropper
    You should indeed be contacting them prior
    You will need them to confirm in writing that they are indeed the charity so described in the will and they are indeed entitled to the money.
    They will need to confirm the correct payee on the cheque and the correct address/send it to.
    You will need to explain you will be attaching a sheet to confirm their receipt and you need to discuss at what level in the charity is the person going to be doing the signing of this receipt (finance director if a large one)
    All this to ensure that if it goes wrong it is NOT YOUR FAULT.
  • Brynsam
    Brynsam Posts: 3,643 Forumite
    Fifth Anniversary 1,000 Posts Name Dropper Combo Breaker
    Uxb1 wrote: »
    You should indeed be contacting them prior
    You will need them to confirm in writing that they are indeed the charity so described in the will and they are indeed entitled to the money.
    They will need to confirm the correct payee on the cheque and the correct address/send it to.
    You will need to explain you will be attaching a sheet to confirm their receipt and you need to discuss at what level in the charity is the person going to be doing the signing of this receipt (finance director if a large one)
    All this to ensure that if it goes wrong it is NOT YOUR FAULT.

    You don't need to do any of the above. If the will clearly names the charity (and from OP's post that appears to be the case), sending a cheque by a method which gives proof of delivery is fine. The charity's own website, or the Charity Commission's website, will give you confirmation if you are in doubt as to the payee - but it tends to be the name of the charity!
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