return of bank charges

loulou111

I recently wrote to my bank over some excessive charges they imposed for month of October. They have responded with a letter stating that they are content that I keep my account in good order and so are refunding the amount for October and also November as a good will gesture. My concern is that in order for me to get the refund they want me to sign a form stating 'I accept the sum of...in full and final settlement of our claim against the bank' . i think that if I sign this form that what they are saying is that I will not be able to claim any further refunds in future. i have received refunds of charges before and never had to complete a form like this. does anyone have any advice on what I should do? are the banks covering there backs in case they are not successful in the high court??

nickmack

loulou111 wrote: »

'I accept the sum of...in full and final settlement of our claim against the bank' .

If the wording is exactly as you've quoted it, this suggests to me, it's in respect of this claim only.