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What are the odds that Nabuh Energy will also rescind a 12 month fixed tariff?
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Hi all, trying to summarise as much as I can with regards to events over the past year:
I have a SMETS1 prepayment smart meter manufactured by Secure. It was originally installed by Utilita. Was a very happy customer until they increased their prices exponentially in April/May last year.
Switched to Eversmart in July 2018 on a supposed 12 month fixed price tariff, 'guaranteed' for 12 months. This was an amazing tariff, almost too good to be true. The name of the tariff was Goodbye Standing Charge.
Eversmart suddenly and without any advance notice, switched me over to their Safeguard PAYG tariff in October/November 2018, which was significantly more expensive than Goodbye Standing Charge.
Phoned up to complain, nothing they can do.
Switched to E in December 2018 as a result, on another fixed price, 'guaranteed' tariff for 12 months. Went live in January 2019. The name of the tariff was 1 Year Reward Smart Winter 18.
E did the same to us too - switching us abruptly, without warning, to their Easy Smart tariff in March 2019. This tariff is working out to be much more expensive. Also phoned E for them to say the tariff is no longer available and they can't do anything for me either. I did sternly say to them that they should NOT advertise a 12 month fixed price tariff only to shaft me with a price increase a few months down the line, like Eversmart did.
In retaliation, I'm switching again - this time to Nabuh Energy on yet another supposed fixed deal for 12 months. The tariff is called Tina, and I'll be expecting to go live in the middle of May.
My question is this:
Why on earth have the companies I've been with been allowed to advertise fixed price deals only to retract their offer and switch me to a more expensive tariff only a few months down the line? I'm not referring to Utilita of course - their tariffs were always advertised as Variable. It is just Eversmart and E that have really ground my gears so far.
And what are the odds that Nabuh will do the same?
I've come almost to the end of my tether with smaller energy companies, and if Nabuh do the same I'll just be tempted to bite the bullet and go back to one of the big six.
-
N. B. I know I'd save some more money by switching to a credit tariff, such as from the likes of Outfox the Market - but as I live in a house of multiple occupancy it's essential that we have a smart prepayment meter. We all take turns to top-up online or via the respective apps.
Plus I know that Utilita, Eversmart, E and Nabuh use the same smart meters, so transition between them is usually effortless.
Many thanks ��
I have a SMETS1 prepayment smart meter manufactured by Secure. It was originally installed by Utilita. Was a very happy customer until they increased their prices exponentially in April/May last year.
Switched to Eversmart in July 2018 on a supposed 12 month fixed price tariff, 'guaranteed' for 12 months. This was an amazing tariff, almost too good to be true. The name of the tariff was Goodbye Standing Charge.
Eversmart suddenly and without any advance notice, switched me over to their Safeguard PAYG tariff in October/November 2018, which was significantly more expensive than Goodbye Standing Charge.
Phoned up to complain, nothing they can do.
Switched to E in December 2018 as a result, on another fixed price, 'guaranteed' tariff for 12 months. Went live in January 2019. The name of the tariff was 1 Year Reward Smart Winter 18.
E did the same to us too - switching us abruptly, without warning, to their Easy Smart tariff in March 2019. This tariff is working out to be much more expensive. Also phoned E for them to say the tariff is no longer available and they can't do anything for me either. I did sternly say to them that they should NOT advertise a 12 month fixed price tariff only to shaft me with a price increase a few months down the line, like Eversmart did.
In retaliation, I'm switching again - this time to Nabuh Energy on yet another supposed fixed deal for 12 months. The tariff is called Tina, and I'll be expecting to go live in the middle of May.
My question is this:
Why on earth have the companies I've been with been allowed to advertise fixed price deals only to retract their offer and switch me to a more expensive tariff only a few months down the line? I'm not referring to Utilita of course - their tariffs were always advertised as Variable. It is just Eversmart and E that have really ground my gears so far.
And what are the odds that Nabuh will do the same?
I've come almost to the end of my tether with smaller energy companies, and if Nabuh do the same I'll just be tempted to bite the bullet and go back to one of the big six.
-
N. B. I know I'd save some more money by switching to a credit tariff, such as from the likes of Outfox the Market - but as I live in a house of multiple occupancy it's essential that we have a smart prepayment meter. We all take turns to top-up online or via the respective apps.
Plus I know that Utilita, Eversmart, E and Nabuh use the same smart meters, so transition between them is usually effortless.
Many thanks ��
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