Baillie Gifford closing direct accounts

Jox

Thank you, so I have added money to my account and then need to buy the Scottish Mortgage investment separately with Deal?

When I was with BG for the last year I didn't do anything, they did it for me. I just paid £100 a month by DD. As you can tell I am clueless

ColdIron

Yes. Deal will allow you to buy shares on an Ad Hoc basis but it will cost you £11.95. You might be better setting up a monthly savings direct debit instruction. This will take money from your nominated bank account on the 7th of the month and purchase the shares on the 10th but will only cost you £1.50. Look at the 'Monthly Savings' tab in your account. There may be special conditions for transferred BG funds that I am not aware of so check first

Jox

Thank you

Reaper

ColdIron wrote: »

...but will only cost you £1.50. Look at the 'Monthly Savings' tab in your account. There may be special conditions for transferred BG funds that I am not aware of so check first

There are. Because BG didn't charge for regular payments HL will not either for the first 3 years. After that it will be £1.50

david78

Today is the day the second batch of transfers are supposed to go through.
Nothing has happened with my account yet.

firestone

my wife tried to log in at BG last night and got a message saying site down for maintenance dated i think for One of the May bank holidays and this morning it said down between midnight and 04.00(local time) and that was at 11.45
Just checked myself and still the same

Vortigern

david78 wrote: »

Today is the day the second batch of transfers are supposed to go through.
Nothing has happened with my account yet.

Nothing financial ever happens on Saturday, and even if the shares have transferred today, you couldn't do anything with them till Monday.

firestone wrote: »

my wife tried to log in at BG last night and got a message saying site down for maintenance dated i think for One of the May bank holidays and this morning it said down between midnight and 04.00(local time) and that was at 11.45
Just checked myself and still the same

BG's online access goes off every night at midnight. If all the clients have moved, it might never come back?

firestone

Thanks did not know it want off at midnight as guess its normally there when we use it & the last date is in August for the people who don't make a decision so should be there a bit longer.
Take the point about Saturday trading but if you send letters out saying your doing a transfer on the 13th you should expect people would likely check on that date (or try)

david78

Vortigern wrote: »

Nothing financial ever happens on Saturday, and even if the shares have transferred today, you couldn't do anything with them till Monday.

I could count them!

There is also about £50 cash that I want to withdraw.

My shares have disappeared off the BG share plan (I could log in earlier). But they have not appeared in my existing HL Fund & Share Account.


I am hopeful they will appear later tonight or tomorrow morning.

david78

firestone wrote: »

Take the point about Saturday trading but if you send letters out saying your doing a transfer on the 13th you should expect people would likely check on that date (or try)

I agree. If they wanted to do the transfer on Monday they should have put 15 July in the terms and conditions.

But I think they may have chosen a Saturday so they have more time to process the transfers.

When I spoke to HL about the transfer that was supposed to have happened on the 1st June they said they were processing the transfers throughout the day and my shares would appear at the end of the day (they didn't, but that was BG's mistake due to not cancelling the June Direct Debit).

We just have to keep an eye on it.