We’d like to remind Forumites to please avoid political debate on the Forum.

This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.

📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
The Forum now has a brand new text editor, adding a bunch of handy features to use when creating posts. Read more in our how-to guide

Mobile phones and one time passwords

2»

Comments

  • brianposter
    brianposter Posts: 1,645 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Takmon wrote: »
    If the phone is owned by someone else they can take the phone away and then a third party could have access to the code and use it to take money from your account.
    If the security works, having access to the code doesnt enable anybody to do anything.
  • Takmon
    Takmon Posts: 1,738 Forumite
    1,000 Posts Second Anniversary Name Dropper
    If the security works, having access to the code doesnt enable anybody to do anything.

    Some people are silly enough to fall for phishing attempts and other things such as malicious software on their computer which will give out their online banking details to the fraudster.

    That's why they use OTP as two factor authentication to stop them being able to setup a new payee and take all your money.

    If the account holder uses someone else's phone that they don't have control over then it's a risk.

    If you think having access to the code doesn't let anyone do anything then next time you get one would you send it to me or post it on this forum?
  • It's not a case of having control of a phone. It's a case of having access to it when the code is sent. Don't try to make things more complicated than they are.
  • etienneg
    etienneg Posts: 626 Forumite
    Part of the Furniture 500 Posts Name Dropper
    It's not a case of having control of a phone. It's a case of having access to it when the code is sent. Don't try to make things more complicated than they are.

    The truth is that the banks don't have a consistent policy on these things and evolution of their systems over time only adds to the inconsistency and confusion.

    OTPs are being introduced for making online purchases using a credit card, which is fair enough. However, for many couples one partner has a credit card and the other is an additional cardholder on the same account. My CC provider has confirmed that the OTP will always be sent to the main card holder, whichever card is being used to make the purchase. They simply have no mechanism for registering and using a second phone number associated with the additional cardholder. They accept that this will introduce problems, but are just going ahead anyway!

    I'm afraid things are more complicated than you seem prepared to accept.
  • Ergates
    Ergates Posts: 3,491 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    OPENSPACES wrote: »
    Is this the sort of thing that should be referred to the FCA?
    No, why would it be?
    OPENSPACES wrote: »
    Having said that as the banks cannot verify ownership what difference does it make?
    The difference is that if you, the customer, lie to them about the phone, then they're not responsible for the consequences (if there are any) of the phone not being yours.
This discussion has been closed.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 354.2K Banking & Borrowing
  • 254.4K Reduce Debt & Boost Income
  • 455.3K Spending & Discounts
  • 247.2K Work, Benefits & Business
  • 603.8K Mortgages, Homes & Bills
  • 178.4K Life & Family
  • 261.4K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.1K Discuss & Feedback
  • 37.7K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.