Nationwide telephone scam

nickmack

MarkyMarkD wrote: »

I've posted before, and I'll post again. There is a security issue with this which affects all institutions (as far as I know). What the banks should ask you to set up, when you open your account, is a piece of information they MUST give you so that you know that THEY are genuinely from your bank, before they go on to demand security information from you.

But for some reason, none of the banks (as far as I know) offer this sort of security arrangement.

Absolutely. With identity theft being splashed across the papers, I'm suprised many people respond to questions from a caller claiming to be from a financial institution.

I've had several farcical conversations where both the caller and I have been asking each other to prove who we are. They refuse because of the Data Protection Act and I refuse because I'm being wary of rogue callers.