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Waiting is bearable .. slightly.

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Week 7 has just past of 8 week window. Ombudsmen upheld my claim and Halifax making me wait.

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  • Nasqueron
    Nasqueron Posts: 10,657 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    Do you know if Halifax have referred your complaint to the actual Ombudsman (as the the first stage is an adjudicator) or whether your complaint went from the adjudicator to the ombudsman and was upheld?

    Sam Vimes' Boots Theory of Socioeconomic Unfairness: 

    People are rich because they spend less money. A poor man buys $10 boots that last a season or two before he's walking in wet shoes and has to buy another pair. A rich man buys $50 boots that are made better and give him 10 years of dry feet. The poor man has spent $100 over those 10 years and still has wet feet.

  • [Deleted User]
    [Deleted User] Posts: 26,612 Forumite
    Eighth Anniversary 10,000 Posts Name Dropper Photogenic
    MackemMick wrote: »
    Ombudsmen upheld my claim and Halifax making me wait.
    Realise that the Bank can appeal the Ombudsman's decision, just as you referred the Bank's original decision. However, be patient, the money will doubtless be refunded to you eventually.
  • Halifax has agreed and are calculating payment.
This discussion has been closed.
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