CV writing service dispute

LadyDee

OP, from what I understand, having friends who worked in HR - a 6 page CV is far too long. Companies could receive 100s of applications for a job and wading through 6 pages is just too much. The best CV is short, sharp and cover the specifics likely to appeal to the first reader of that CV and relate to the position being applied for. All the detail should be given in a covering letter.

I think the company has made a very bad job of trying to get all your experience/qualifications into the "ideal" two pages.

Maybe a claim to PP of not as described would work, but others will be along to help with that. Has your credit card provider given you any idea when their decision will be made?

Aylesbury_Duck

Tigsteroonie wrote: »

Could you answer the question I asked on your other thread:

What did the terms & conditions say about satisfaction / dissatisfaction with the product and refunds? (as in, the particular T&C for the company that you chose]

As somebody else mentioned, bespoke/personalised goods and services tend to be exempt.

This is the pertinent question which remains unanswered on this and the other thread. I agree that a personalised service like this will be exempt from the 14 day cooling-off period. It's up to you (OP) to prove the service was not fit for purpose. If our credit card company aren't convinced you'll need to put a better case forward.

How much was the service?

jsdhs

The ts and Cs say all sales are final. However they also claim to be able to connect you with a CV writing expert from my industry.

There is no criticism of the length of the CV in the critique, they have taken some of my info and added loads of hyperbole then taken experience qualifications and specialities and splurged them into one mess like they had just got bored. Specific vital qualifications have been left off which would demonstrate that they have no idea of what is important in the industry. They have even put the name and location of my Uni then asked next to it for the name and city it is in.

Service was £180

Exodi

jsdhs wrote: »

The ts and Cs say all sales are final. However they also claim to be able to connect you with a CV writing expert from my industry.

There is no criticism of the length of the CV in the critique, they have taken some of my info and added loads of hyperbole then taken experience qualifications and specialities and splurged them into one mess like they had just got bored. Specific vital qualifications have been left off which would demonstrate that they have no idea of what is important in the industry. They have even put the name and location of my Uni then asked next to it for the name and city it is in.

Service was £180

Validation of 'CV writing expert from your industry' is a very weak point and hugely open to interpretation. I would instead go along the lines of 'not fit for purpose' with your above points as evidence.

However you've now cast doubt on me as to the suitability of your CV. As you seem to disregard comments about your 6 page CV, I wonder if your CV is actually 'OK' but it's just how you personally assess it. Hyperbole is very common in CV's and the fact you've mentioned they've condensed your CV is almost certainly a good thing. Missing off key qualifications obviously isn't great but I'm pretty sure they give you several FOC revisions to fine-tune it. I'm not sure what relevance them questioning your uni is? Unless you were under the impression you were getting a 'CV writing expert from your industry who's also local to you'.

I have a feeling you have a bad case of buyers remorse and the sinking realisation that the best person to write about you, is you.

Blackbeard_of_Perranporth

When I read peoples cv, you need to hit me on page 1. I am not interested that you walked your pet budgie home in 1999!

Potbellypig

Blackbeard_of_Perranporth wrote: »

When I read peoples cv, you need to hit me on page 1. I am not interested that you walked your pet budgie home in 1999!

What if the job was for a budgie walker and you needed 20 years of experience in this field. Hey? Didn't think about that one did you hey?!

Blackbeard_of_Perranporth

Potbellypig wrote: »

What if the job was for a budgie walker and you needed 20 years of experience in this field. Hey? Didn't think about that one did you hey?!

If you’ve got that experience, I want you on my team today!

Aylesbury_Duck

Blackbeard_of_Perranporth wrote: »

If you’ve got that experience, I want you on my team today!

He won't be cheep.

steampowered

There is no cooling off period where the service has already been provided.

There is an obligation to deliver services with 'reasonable care and skill' though.