Confused about claiming for deceased releative

lgylsen

Morning

I am the Administrator for my sisters estate. At the time of her death I was told that I could claim PPI for her loans/cards but did not have the headspace to do so.

Its been a few years now and am wondering if I have left it too late? And where do I start? The guide on the forum briefly covers it but would love to contact a resource for help.

Many thanks

[Deleted User]

You can put in a complaint (not a claim) if you have mis sale reasons and are the executor.

Remember your reasons need to be factually based.

lgylsen

Thank you -

Oh I see, so rather than use the resolver software to claim, I write to Barclays etc., and submit my complaint that way.

dunstonh

Oh I see, so rather than use the resolver software to claim, I write to Barclays etc., and submit my complaint that way.

Correct. Its easier than resolver too.

Remember that you cannot make allegations that you cannot prove as executor. i.e. you cannot say they didnt know about it or make allegations of what was or was not said. You have to stick to factual reasons.