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Xperia Companion

aayush
aayush Posts: 1,295 Forumite
Part of the Furniture 500 Posts Name Dropper
Hi if i use the above will i loose all what on my phone
As it is stuck on sony Xperia logo

Comments

  • Dandytf
    Dandytf Posts: 5,073 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    aayush wrote: »
    Hi if i use the above will i loose all what on my phone
    As it is stuck on sony Xperia logo

    Is that the link your sony mobile to p.c.
    If so I use Companion app to link xa2 with laptop which enables test messaging via laptop.
    I don't understand why you would loosen everything 0have you tried a simple reset -power down restart or remove and re insert sim.
    Replenished CRA Reports.2020 Nissan Leaf 128-149 miles top charge. Savings depleted. VM Stream tv M250 Volted to M350 then M500 since returned to 1gb
  • aayush
    aayush Posts: 1,295 Forumite
    Part of the Furniture 500 Posts Name Dropper
    as my phone stuck on Sony Xperia logo not able to get any further
  • Dandytf
    Dandytf Posts: 5,073 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    aayush wrote: »
    as my phone stuck on Sony Xperia logo not able to get any further
    try pressing and holding the power and volume up buttons at the same time for about 10 seconds or until the phone vibrates or press and hold the OFF-button next to your SIM-card until the phone vibrates.
    Replenished CRA Reports.2020 Nissan Leaf 128-149 miles top charge. Savings depleted. VM Stream tv M250 Volted to M350 then M500 since returned to 1gb
  • aayush
    aayush Posts: 1,295 Forumite
    Part of the Furniture 500 Posts Name Dropper
    tried the above not able to get any further than the logo as not wish to lose the contact on the phone as all on the what app
    any suggestions
  • wongataa
    wongataa Posts: 2,745 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    To be honest if you manage to get the phone working again it is highly likely all data on it will be wiped. You have to be ready for that to happen. Are your contacts not synced with a Google account? Did you have backups enabled in WhatsApp?
  • aayush
    aayush Posts: 1,295 Forumite
    Part of the Furniture 500 Posts Name Dropper
    its the better half phone and it just stopped going any further thus not sure if she has it back up enabled
  • Dandytf
    Dandytf Posts: 5,073 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    aayush wrote: »
    its the better half phone and it just stopped going any further thus not sure if she has it back up enabled

    Try removing the SIM card then the reset which I had mentioned.
    Does it then request sim to be re inserted.
    Replenished CRA Reports.2020 Nissan Leaf 128-149 miles top charge. Savings depleted. VM Stream tv M250 Volted to M350 then M500 since returned to 1gb
  • Dandytf
    Dandytf Posts: 5,073 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    This is a few years ago though could help if you have a p.c. Or laptop.
    To perform a system repair

    Switch off your phone and unplug from Pc (Hold volume up and power for around 10 seconds)
    Start PC Companion and select Support zone then Update my phone/tablet then in Blue Repair my phone/tablet and follow the onscreen instructions - When prompted connect your phone still switched off holding volume down - This should start the repair or reformat process

    If you are using Windows 8/8.1 or a 64bit operating system then adjust the settings for PC Companion and run in compatibility mode and chose Windows 7 or XP
    Replenished CRA Reports.2020 Nissan Leaf 128-149 miles top charge. Savings depleted. VM Stream tv M250 Volted to M350 then M500 since returned to 1gb
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