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Scottish Power website showing incorrect meter readings

bonus2010
bonus2010 Posts: 231
Tenth Anniversary 100 Posts Photogenic
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Anybody else who has a smart meter with Scottish Power finding that their online account is showing the incorrect electricity meter reading?

My correct electricity meter reading is 5536, but the website only shows 553, i.e. only the first three most significant digits.

I've sent them an email about this weeks ago but nothing has been sorted out.




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Comments

  • Robin9
    Robin9 Posts: 13,171
    Part of the Furniture 10,000 Posts Name Dropper
    Forumite
    Was this your online entry - could you have missed the last digit ?
    Never pay on an estimated bill. Always read and understand your bill
  • bonus2010
    bonus2010 Posts: 231
    Tenth Anniversary 100 Posts Photogenic
    Forumite
    Robin9 wrote: »
    Was this your online entry - could you have missed the last digit ?

    No, I've always gave them correct readings, plus its Scottish Power smart meter doing the meter readings now.

    It seems they've got some fault with their website and I'm just wondering if anyone else is getting this or is it only me.
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