Paying Halifax and MBNA from NatWest

EarthBoy

philipellis wrote: »

Yes, it is silly. I didn't believe Natwest when they said it's an industry-wide issue - it's just that their computer system can't cope with it.

You did right not to believe them. I manage to do it perfectly well with Lloyds.

jonesMUFCforever

Well I pay my Lloyds Halifax and MBNA card through Lloyds Internet banking.

Maybe a workaround would be to open another free current account with NW and set up the payment for one of the cards from this?

Ben8282

The solution is very simple. Just change the reference each time you make a payment. References can be changed each time with payments that you make; it is only with direct debits that you can't change the reference.

jonesMUFCforever

Ben8282 wrote: »

The solution is very simple. Just change the reference each time you make a payment. References can be changed each time with payments that you make; it is only with direct debits that you can't change the reference.

IMO this could be bad advice.
By this I mean the reference is normally your 16 digit card number - Lloyds won't let you change this AFTER set up - you have to delete the payment and set it up again.

Ben8282

jonesMUFCforever wrote: »

IMO this could be bad advice.
By this I mean the reference is normally your 16 digit card number - Lloyds won't let you change this AFTER set up - you have to delete the payment and set it up again.

This is not correct. I can change the reference with all the payees I have set up from my Lloyds account and in fact do this every month with one payee where I change the reference every month to show the number of the invoice I am paying. Would point out though that the OP is sending payments from a NatWest account not a Lloyds account.

jonesMUFCforever

Ben8282 wrote: »

This is not correct. I can change the reference with all the payees I have set up from my Lloyds account and in fact do this every month with one payee where I change the reference every month to show the number of the invoice I am paying. Would point out though that the OP is sending payments from a NatWest account not a Lloyds account.

I agree with paying a person you can do this - but with bill payments the reference is greyed out once it is set up.
I know the OP was talking about NW.

18cc

Yes and from memory you can't set up eg a credit card as 'pay a person' as if you do it recognises the sort code / account no and tell you that you have to use 'pay bill' on which you can't change the reference.

That is from memory - no longer have Lloyds as I switched it because of their over-zealous fraud filters.

Ganga

I went into a branch of Halifax to pay off a credit card bill with my HSBC debit card and they would not accept it,had to go back home and come back with a cheque ( i know i could have paid it on-line but was passing the branch )