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Energy kwh query

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I am currently looking at switching energy supplier which I do each year.


All I want to know is every year from advice taken by the mse energy club to do a comparison by usage of kwh for both gas and electric.


I have done this every year no problem however my current supplier (Great North Energy) have said they cannot give me an accurate usage as I haven't been with them a year and can only give me an estimate for just under 4 months but not from May 30th until November 23rd.


This is where it gets slightly complicated. I joined them on May 30th, however I purchased a property and moved in there Nov 23rd but had to temporarily switch to EDF energy as they supplied the old address. I didn't get my supply back until December 17th as there wasn't time to port it over as I only got my move in date the week prior.


What I am wanting to know is it not possible for them to work this out and if not am I better seeing what I have paid and work it out.


Every other supplier I have asked they have been able to do this for me even if I haven't been with them a year.


Thank you

Comments

  • Carrot007
    Carrot007 Posts: 4,534 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Yes, you just use your own meter reading to apportion usage over 365 days. You should never use the suppliers estimate. Hopefully you took monthly reading making such a thing simlpe.
  • Carrot007 wrote: »
    Yes, you just use your own meter reading to apportion usage over 365 days. You should never use the suppliers estimate. Hopefully you took monthly reading making such a thing simlpe.
    Thank you very much, I always send regular readings every couple of weeks potentially not every month so I aren't on an estimated bill.



    I am also querying this with EDF but they are saying they can only provide an estimated readings as I was only with them for a few weeks. is this correct?

    Subject to always sending regular readings should they be able to provide the information I need for my usage to do a comparison?
  • JJ_Egan
    JJ_Egan Posts: 20,281 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Basically i just shove an average in the check and only look at actual prices not estimated DD or estimated usage .
    I only want to know unit and standing charge prices .
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