Company refuse they offer PPI

clairol89

Hi, I’m new to this so hopefully someone can help. I originally through a second party PPI claims company was told that I was paying PPI on my current car finance that I took out in May 2017. I was very shocked as I was very vigilant to ensure I didn’t have PPI on the finance at the time because of the publicity it has as well as I didn’t need it. This claims company said I was due a refund of around £180 ( I know not big bucks ) but I persude the case myself with the online forms provided on this site. To receive a response from Arnold Clark to simply state they do not sell PPI. Should I persue this any further ?

Thanks in advance

[Deleted User]

Do you evidence you had PPI? And that it was mis sold?

Or are you just going by whatever nonsense the claims company has made up?

Bermonia

I’m curious... how on earth would a claims company that you had not already instructed to act on your behalf know that you had a PPI refund of £180 awaiting - obviously this was merely a try it on by the claims company, don’t waste any more time on this

BoGoF

I don't think you could have PPI on a loan/finance taken out in 2017.

-taff

Did you actually check your paperwork to see if there was PPI on it?
Claims companies cold people all the time, even though they are not supposed to, but how else to con members of the public into giving them the reins of their finances and the chance to make a buck.
If someone cold calls you telling you you are owed money again, use the rule that if it sounds too good to be true, it most definitely is.

clairol89

Apologies, I sent a claims company my details on a few potential PPI claims, the Arnold Clark one was the one that came back. My main concern was that this is a current financial agreement that I have until 2020 with them so didn’t want to continue paying PPI. No I couldn’t find any paperwork with PPI on it specifically. Again this added to my confusion. Thank you for your responses

[Deleted User]

It sounds as if, in a startling turn of events, that the claims company has not been entirely truthful with you.

Nasqueron

PPI was banned from sale at the point of a financial sale (like a car deal) in 2010. There is zero chance you had PPI on that product unless it was sold later though realistically, car firms have moved on from PPI


Any product you had with them would likely be GAP, alloy cover, paintwork cover etc - the usual addons

dunstonh

I originally through a second party PPI claims company was told that I was paying PPI on my current car finance that I took out in May 2017.

PPI had stopped being sold within loans by 2017.

This claims company said I was due a refund of around £180 ( I know not big bucks ) but I persude the case myself with the online forms provided on this site.

£180 redress doesnt sound like a PPI premium on a loan.

To receive a response from Arnold Clark to simply state they do not sell PPI.

Which fits with expectation.

Should I persue this any further ?

You could complain to the claims company for telling lies to you. However, there is nothing to pursue Arnold Clark for.

Claims companies routinely lie to get people to sign up to them. Their staff are on sales targets and can even lose their jobs or be humiliated for being the worst performer in the call centre.

clairol89

Thank you all for your responses and info! Greatly appreciated ����