PIp assessments and having a nice cup of tea.

justaquestion

Been to a few PIP assessments now, different assessors and it all ends with, "now you can go home and have a nice cup of tea"

Thought crossed my mind do Capita actually coach them to say something like this just to send the client away on a positive mood.

Maybe just a figure of speech around my way, but so far its seems to be in pip assessments it happens.

Owain_Moneysaver

If you say "yes I'll do just that" then you score zero points for cooking, eating and drinking, planning ahead, etc.

justaquestion

Owain_Moneysaver wrote: »

If you say "yes I'll do just that" then you score zero points for cooking, eating and drinking, planning ahead, etc.

Thanks for that, surely not though, as it seems more of a parting statement rather than a question to asses you with?

tacpot12

If Capita was coaching its staff to appear caring and sensitive to the stress inherent in the assessment process, would that be a bad thing?

Owain_Moneysaver

justaquestion wrote: »

Thanks for that, surely not though, as it seems more of a parting statement rather than a question to asses you with?

It might seem that.

That does not mean it is.

You are being assessed from the minute you walk* into the premises until the minute you leave.

*obviously that's no points for mobility

Owain_Moneysaver

tacpot12 wrote: »

If Capita was coaching its staff to appear caring and sensitive to the stress inherent in the assessment process, would that be a bad thing?

It's an established and successful interrogation technique.

they even film the claimants as they are walking into the building before they have the assessment, they tell you how to do this during the training but in a subtle way.

https://www.indeed.co.uk/cmp/Capita-PLC/reviews?id=068d702bff8ee24c

she contradicted herself by claiming I was seen to walk without difficulty 30 metres from waiting room to the assessment room

https://www.parliament.uk/business/committees/committees-a-z/commons-select/work-and-pensions-committee/pip-esa-assessments-forum-17-19/?page=51 (third from bottom)

Nannytone

Owain_Moneysaver wrote: »

It's an established and successful interrogation technique.



https://www.indeed.co.uk/cmp/Capita-PLC/reviews?id=068d702bff8ee24c



https://www.parliament.uk/business/committees/committees-a-z/commons-select/work-and-pensions-committee/pip-esa-assessments-forum-17-19/?page=51 (third from bottom)

I think you need to stop scaring people.

I had a PIP assessment and the assessor was really nice and friendly.
I receive the enhanced rate for both components

50Twuncle

Owain_Moneysaver wrote: »

It's an established and successful interrogation technique.



https://www.indeed.co.uk/cmp/Capita-PLC/reviews?id=068d702bff8ee24c



https://www.parliament.uk/business/committees/committees-a-z/commons-select/work-and-pensions-committee/pip-esa-assessments-forum-17-19/?page=51 (third from bottom)

If they try to film you - without your permission - they are breaking all sorts of privacy laws - so I very much doubt whether this is true !

wild666

justaquestion wrote: »

Thanks for that, surely not though, as it seems more of a parting statement rather than a question to asses you with?

Everything they say is part of the assessment. Even when they walk you to the exit.

Dandytf

Assessors should quote 'That's the end of the interview'
Implying at that stage your free to say what you like -I prefer to keep it simple and thankfully them for their time.

Brian65

50Twuncle wrote: »

If they try to film you - without your permission - they are breaking all sorts of privacy laws

If that were true the paparazzi would not be able to make a living from photographing celebrities without their permission.
We wouldn't even have CCTV