Noddle / Call Credit

MonsieurY

Hi all,


Found out there was no electoral roll recorded on my Noddle (Call Credit) report. I opened a dispute, contacted my local council who confirmed I was registered to vote at my current address, forwarded the email to their dispute team but haven’t heard anything since, and my report has still not been updated. It’s been about a month now. Anyone ever dealt with them, and do you know how long it usually takes ?



Thanks for your help.

Willing2Learn

I think Noddle(TransUnion) only update their records monthly. So there is usually a 1-2 month delay with things like this being updated.

Edit: And welcome to the forum

[Deleted User]

Noddle reports update every 14 days.

GiffGaff Money also use TransUnion and is updated eachtime you login, technically "realtime".

Hazzinho

Noddle updates every 7 days to display the latest TransUnion data.

MonsieurY

Thanks for all the replies. I believe it is 7 days indeed. The status of my dispute is still ''open'', so I guess they havent started dealing with it yet. I'll give it some more time and let you know.