IMPORTANT: Please make sure your posts do not contain any personally identifiable information (both your own and that of others). When uploading images, please take care that you have redacted all personal information including number plates, reference numbers and QR codes (which may reveal vehicle information when scanned).
We're aware that some users are experiencing technical issues which the team are working to resolve. See the Community Noticeboard for more info. Thank you for your patience.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

Indigo / ZZPS threats - clarification requested please.

Options
24

Comments

  • fastrunner
    fastrunner Posts: 18 Forumite
    Part of the Furniture Combo Breaker
    Folks


    Two letters dropped on the mat yesterday - the first from "Saba" in response to the blue template appeal letter.


    They made no mention of the appeal either being out of their imposed time frame nor of any offer / no offer of an ITAL appeal. They did enclose photos of the alleged offence - that the vehicle was not parked within an authorised single marked bay. A further photo - taken very very close up - of the signage was also included.


    They gave no explanation as to why Saba not Indigo were replying (most people would not know they had changed hands - I only do due to this forum) so for many this itself would be confusing.


    They then also finish by saying that they passed the details to the DCA and any future correspondence should be with the DCA not them as the PCN no longer exisists on their system (although they have the photographs??).




    The second letter was from QDR stating they had been instructed by ZZPS acting on behalf of Indigo (not Sabre) to recover the debt demanding full payment of £182 in th enext 14 days. Failure to pay may result in them recommending to the Car Park Operator that the matter be enforced through criminal proceedings.


    So two questions please:


    1) Should I reply to Saba to bring some more time? (e.g. asking Saba why they are writing not Indigo / sending a photograph showing that to any person driving past the signage is not clear / asking for ITAL code etc)?


    2) I understand that QDR are as much of a bunch of bullies as ZZPS and can be treated the same way and completely ignored?


    There about three months to go of the six month limitation.


    Thanks in advance!
  • waamo
    waamo Posts: 10,298 Forumite
    10,000 Posts Seventh Anniversary Name Dropper
    Just ignore it. It's as simple as that:
  • Johno100
    Johno100 Posts: 5,259 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    fastrunner wrote: »
    The second letter was from QDR stating they had been instructed by ZZPS acting on behalf of Indigo (not Sabre) to recover the debt demanding full payment of £182 in th enext 14 days. Failure to pay may result in them recommending to the Car Park Operator that the matter be enforced through criminal proceedings.

    Is that the exact wording they use?
  • The_Deep
    The_Deep Posts: 16,830 Forumite
    Send a copy of that letter to the SRA pointing out that this is bye law and and only the owner/driver is liable. Ask them if they condone such behaviour, copy to BWL.

    https://sra.org.uk/solicitors/handbook/code/content.page

    Have you complained to your MP and Trading Standards?
    You never know how far you can go until you go too far.
  • Johno100 wrote: »
    Is that the exact wording they use?


    The exact wording is:


    "Failure to make payment in full or contact us to discuss repayment of this debt may restul in us reccomending to the Car Park Operator that the matter be enforced trhough the criminal court proceedings. Such proceedings wopuld require your attendance before the Magistrates Court".
  • The_Deep wrote: »
    Send a copy of that letter to the SRA pointing out that this is bye law and and only the owner/driver is liable. Ask them if they condone such behaviour, copy to BWL.

    https://sra.org.uk/solicitors/handbook/code/content.page

    Have you complained to your MP and Trading Standards?



    So if I did this I should just point out that as the keeper of the vehicle I am not liable yet am being bullied and harressed by this company? What does BWL stand for sorry?
  • fastrunner wrote: »
    The exact wording is:


    "Failure to make payment in full or contact us to discuss repayment of this debt may restul in us reccomending to the Car Park Operator that the matter be enforced trhough the criminal court proceedings. Such proceedings wopuld require your attendance before the Magistrates Court".

    ok , so you ring them , ask them how much , suggest £1 a year

    you have then complied with there letter/email and they then cannot suggest court action
  • Umkomaas
    Umkomaas Posts: 43,348 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    fastrunner wrote: »
    So if I did this I should just point out that as the keeper of the vehicle I am not liable yet am being bullied and harressed by this company? What does BWL stand for sorry?

    BW Legal, they have nothing whatsoever to do with your case. The danger of the copy and paste template responses that The Deep has stored on his computer and uses without a lot of checking before firing (he is getting on a bit, so some latitude is advised! :D).

    Replace BWL with QDR.
    Please note, we are not a legal advice forum. I personally don't get involved in critiquing court case Defences/Witness Statements, so unable to help on that front. Please don't ask. .

    I provide only my personal opinion, it is not a legal opinion, it is simply a personal one. I am not a lawyer.

    Give a man a fish, and you feed him for a day; show him how to catch fish, and you feed him for a lifetime.

    Private Parking Firms - Killing the High Street
  • fastrunner
    fastrunner Posts: 18 Forumite
    Part of the Furniture Combo Breaker
    ok , so you ring them , ask them how much , suggest £1 a year

    you have then complied with there letter/email and they then cannot suggest court action



    I thought it was advisable / safe to ignore debt collectors and the likes of QDR if byelaws apply?
  • Coupon-mad
    Coupon-mad Posts: 151,659 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    He was joking about ringing them. Of course you ignore this trash.
    PRIVATE 'PCN'? DON'T PAY BUT DON'T IGNORE IT (except N.Ireland).
    CLICK at the top or bottom of any page where it says:
    Home»Motoring»Parking Tickets Fines & Parking - read the NEWBIES THREAD
This discussion has been closed.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 350.9K Banking & Borrowing
  • 253.1K Reduce Debt & Boost Income
  • 453.5K Spending & Discounts
  • 243.9K Work, Benefits & Business
  • 598.8K Mortgages, Homes & Bills
  • 176.9K Life & Family
  • 257.2K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.1K Discuss & Feedback
  • 37.6K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.